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Holiday Inn Express Hotel & Suites Clearwater / US 19N – reviews, photos

2.5 of 5
2580 Gulf To Bay Boulevard, Clearwater, FL 33765
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Holiday Inn Express Hotel & Suites Clearwater / US 19N
Ranked #53 of 97 hotels in Clearwater
3.5 of 5 stars 39 Reviews
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39 reviews from our community

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Date Rating
Wilmington, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Not Too Clean, Not Good Atmosphere”
2 of 5 stars Reviewed 17 October 2010

My wife and I stayed at the Holiday Inn Express/US 19 in Clearwater, Florida for 5 nights in October 2010. We figured that its location was perfect for the places we were going in the area. The check-in process was difficult, the staff person was distracted by the phone ringing and she was alone. It was 3 in the afternoon. The first floor room was a reasonable size, with 2 queen beds. The A/C was off, and was very noisy when we turned it on. It was very hard to regulate, so we would wake-up too warm in the middle of the night. The "heated pool" was small and cold and the area was not inviting. There was a very cheap "economy inn"" next door, which overlooked two sides of the pool.

The first night, we left a small spot of the duvet cover. The next day, after we returned, the room was only half cleaned-no clean towels, the sink was still dirty, but the beds had been made, with the spot on the duvet cover. It was never changed.

The whole atmosphere of the hotel was negative. The staff seemed afraid of the manager. When she was around, they were very jumpy. One afternoon, my wife was watching TV, so I went to the lobby to read. As I was sitting there, the manager proceeded to chew out the desk person for at least 5 minutes. It was very unprofessional and, if justified, should not have been done in public.

There was free wireless available during our stay. On the day before our departure, we went to the "business center" to print out our boarding passes. There was 1 computer, which wasn't working. Plus, have you ever heard of a business center WITHOUT a printer??

In sum, a good location, but not a place I'd stay again. There are a lot of other options nearby.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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SunshineClearwater, Manager at Holiday Inn Express Hotel & Suites Clearwater / US 19N, responded to this review
3 December 2010
We are very sorry about your experience at our hotel. We are committed to very high standards and try to maintain these each and every day. We do have a rather large number of repeat guests which tells us we must be doing something right. Unfortunately your stay was not pleasant. We would certainly like the opportunity to prove ourselves to you. If you would give us another chance, I'm sure you will find a warm and friendly atmosphere along with a total staff dedication to customer service.
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Seattle, Washington
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Not Bad but not Great”
3 of 5 stars Reviewed 21 August 2010

When you travel a lot for business you begin to notice those little things that hotels do and don't do. When I arrived late at night there was no one at front desk. There was not a bell or anything to signal that I was waiting. Not the best welcome. Breakfast was typical, nothing out of the ordinary. They have a business center but you are asked to pay 5 cents per printed page that you print off. Though it is on the honor system, I have never seen a hotel charge for paper.

After checking out I noticed my rate was wrong and called the hotel. Was told I was upgraded and accidentally charged the higher rate. I asked that my bill be adjusted and and that I be sent a new bill via email so I could submit to my company as an expense. I never received an email.

The room was clean, the bed was okay and the air conditioning worked.

Overall an okay stay but could have been better.

  • Stayed August 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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northen ireland
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“would highly reccommend”
4 of 5 stars Reviewed 15 July 2010

we stayed here for one night it is 10min drive to the beach the hotel is mostly used for business travellers etc we found the staff very helpful and our rooms very large and clean with microwave and fridge the pool is a bit on the small side and most of the time we had it to ourselves which was great, the free breakfast was good too

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ATL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Very happy with this Holiday Inn.”
4 of 5 stars Reviewed 21 May 2010

Clean, inviting, large room, with very comfy beeds, microwave, and a fridge. The property is quite new and modern. Nice plasma TV with more than 80 channels.
The complimentary breakfast was good. Free internet with good reception.
About 20 minutes drive to Clearwater beach. The staff was friendly.
Recommended.

  • Stayed May 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Lawn, Pennsylvania
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
41 helpful votes 41 helpful votes
“Great spot for Phillies Spring Training”
4 of 5 stars Reviewed 11 March 2010

We stayed here for four nights during spring training 2010. The property is about a 15 minute walk to Brighthouse Field. If you exit the hotel through the front doors and walk to Brighthouse field to the left of the property you walk along a service road which can be a little hairy for seniors and young children. The traffic moves at quite a pace. However, if you exit the property and go to the right you can walk to the field along a bike/walking path which runs parallel to Coachmen Ave. The property itself is nice with a great complimentary breakfast including a few hot items like eggs and sausage. There is a pool and fitness center and our room with two queen beds was large enough for our group which consisted of two adults and a child. There are a few places to eat close by like a Perkins, Chik fil a, and a Smokey Bones across the street. Definitely will stay here again when we visit spring training.

  • Stayed March 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Hotel & Suites Clearwater / US 19N

  • Holiday Inn Clearwater
  • Holiday Inn Express Clearwater
  • Clearwater Holiday Inn
Address: 2580 Gulf To Bay Boulevard, Clearwater, FL 33765
Price range (per night):* INR5,629 - 8,360

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