I stayed at the Homestead studio suites for almost 3 months, and i must say that the value and service of this hotel far exceeds the negative that i experienced. I booked a Non smoking King room that some guest had made the dumb ignorant mistake of smoking in and the smell had not yet escaped the room at the time of cleaning. I called the front desk when we returned from dinner and a gentleman awnsered the call and was overly concerned he apoloized and offered to give us another room, even stated he was gonna go check the room before he moved us so to ensure that room was more comfortable. He moved us to room 350 which was far more larger then the first room and very comfortable. And even called the room shortly thereafter to ensure that we were comfortable. That type of service far exceeds the service one may recieve in some of the larger hotel Chains. I also have read a lot of the reviews on the site and must say it concerns me, so im gonna base my review on the service i recieved from the gentleman at the front desk i surely hope that he is reconized by his efforts and not by the reviews of the hotel cause he surely places this hotel in a more positive light.
- Extended Stay America Clearwater
