I know out of the gate my review is jaded... But I travel a LOT. I simply get annoyed by luxury resorts who do not have a mini bar... It's in excusible. I understand if you are a Four Points or Hilton Garden Inn, but not when you are a full service hotel. Then to boot not to offer any room service options late night. Maybe I am not your average traveler, but this kinds of petty stuff just irks me. Also, to be honest the rooms are just OK. The lobby are, golf course, and grounds are very nice. In the end this is a four star hotel, but I can't get past the mini bar thing... Annoying.

I stayed at the Hyatt for a recent work conference, and my wife came along to get to share in the experience. Overall, we were very impressed. The staff were very friendly and helpful, and seemed genuinely interesting in making our stay memorable. The room was spacious and comfortable – we had a corner room on the 11th floor which actually had 3 different balconies – although the one off of the bathroom wasn’t intended for use. It seems like the odd numbered floors have balconies with chairs, and the even numbered floors just have standing balconies, so request a room on an odd numbered floor for a little more outdoor space. The grounds are beautiful with all kinds of plants (which are labeled) and it is clear an emphasis has been placed on trying to preserve the natural feel of the setting near Esterro Bay. The pools are sprawling and caters well to kids as well as adults looking for some quiet relaxation. We embraced our inner child with a few turns down the waterslide (fast and fun) and then camped out under an umbrella near the adults only pool and the large hot tub. We had dinner at Tanglewood and enjoyed good food and attentive service. My wife had a uber-relaxing massage at the Stillwater Spa and afterwards sent me an email that simply said “Jello” – a testament to the calm that the spa creates. One nice feature was that the spa has locker rooms and shower facilities that you can use if you (like us) have a later flight and want to get to enjoy the pool even after check out. We checked our bags at the bell desk and left a change of clothes in the spa lockers, then spent the whole day at the pool, and at the end of the day showered and got ready in the spa area before heading back to the airport for our flight home. One note: the hotel is a little remote and there aren’t cabs sitting out front like most hotels – so if you need a cab to the airport, have the bell desk call a cab for you at least 30 minutes before you need to leave. We didn’t plan for the extra time and had to hustle to make our flights. In summary, the Hyatt is a very nice resort with great amenities and a welcoming staff. Enjoy!

So many places take pictures to show themselves in the Best Light. This place is everything the pictures show and so much more. This is my Happy Place. The hammock between 2 palm tree is one the left as you head out to the pool. There is only one so get there early to stake your claim for the day. Great food and drink on site and off too.

Upon check in we were told that the king room we'd requested wasn't available but they'd provide us an upgrade with a view of pools and Bay. Sweet! Wrong, they moved us to a room that literally smelled like vomit. When the bellman arrived we inquired about the smell and he appropriately suggested we call the front desk. They responded and brought up keys for a new room. It smelled a lot better but we still had two double beds and while we could see the Bay, we could also see the parking lot. This just wasn't the experience we thought we'd have with Hyatt. On the plus side you get a free glass of champagne upon check in and the staff was very friendly. They tried!