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Holiday Inn Express Bonita Springs – reviews, photos

2.5 of 5
27891 Crown Lake Boulevard, Bonita Springs, FL 34135
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Holiday Inn Express Bonita Springs
Holiday Inn Express Bonita Springs
Holiday Inn Express Bonita Springs
Holiday Inn Express Bonita Springs
Holiday Inn Express Bonita Springs
Holiday Inn Express Bonita Springs
Ranked #9 of 14 hotels in Bonita Springs
4.0 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    31
    17
    6
    10
    3
Date Rating
Cortlandt Manor, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“Needs updating!”
2 of 5 stars Reviewed 4 February 2012

Thankfully we were hardly at the hotel. The bed was comfortable, but that's where the good ends. The place is in dire need of a total renovation. Bathroom sink backed up even with water trickling. Scratchy towels, old, musty rugs. Room was extremely large but furnished with bare minimum furnishings...even with a king bed in it...small closet (no door), nowhere to put luggage to unpack; No in room safe or fridge. The absolute worst part was that there is only ONE elevator for the entire hotel...including housekeeping, so at about 9:30am & 4:30pm you have to share the small elevator with the large housekeeping carts...not to mention that it takes forever for the elevator to arrive. The other minor issue is that this is a pet-friendly hotel and the animals have to walk past the breakfast area to go out the door.
Speaking of breakfast...It had a nice variety of items to choose from, but very crowded so they could not replace the items fast enough. I have been in better low budget hotels. There's a Hampton Inn right next door...look into that place before booking here.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask slc64 about Holiday Inn Express Bonita Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paola Miller, General Manager at Holiday Inn Express Bonita Springs, responded to this review
17 February 2012
Thank you for taking the time to review the Holiday Inn Express in Bonita Springs, FL. I’m very happy to hear you enjoyed our larger room, the bed was comfortable and you enjoyed our variety of breakfast items. We take your review seriously and are constantly looking for ways to improve. We hope to see you again soon.
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Ottawa, Canada
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Only if you must, great customer service”
2 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Not what I would call an enjoyable place. The price and the customer service makes it not too bad. As some mentioned, the place has that musty, stinky smell to it from the moment you open the elevator. you can tell it has been worn down, but probably they are not getting enough business to renovate.
Anyways, I ended up not spending any significant time at the hotel itself, leave early morning and come back to crash.
Customer service was outstanding though, every time, staff was great and helpful.
If you are looking for a place just to crash and got no choice, this would do.

  • Stayed January 2012, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask carabasse about Holiday Inn Express Bonita Springs
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Paola Miller, General Manager at Holiday Inn Express Bonita Springs, responded to this review
17 February 2012
Our staff prides itself on customer service and we thank you for taking notice. I hope you had the time to try our free hot breakfast before your departure. Thank you for your review and we take all comments into consideration.
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Minneapolis, Minnesota
2 reviews
“Price was reasonable but....”
2 of 5 stars Reviewed 30 January 2012

Price was reasonable but was not happy with condition of the hotel. Our room needed updating, carpet was worn and the walls were 1970's. The toilet backed up twice, the first time I was told "Maintenance staff will not be around for another 1/2 hour" Solution the brought me a plunger and thought I should clear the bowl. The second time the staff said the problem was low water toilets. When we checked out they had added $2.27 for a phone call but I never used the phone (that's what cell phones are for), they removed the charge but it should not have been on the bill.

Room Tip: Not a new hotel, look elsewhere.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jay W about Holiday Inn Express Bonita Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarpon Springs, FL
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Average Overnight Stay”
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I would recommend this hotel for an overnight business stay. The room was clean and comfortable. The bed was very comfortable. The bathroom was dated but the rest of the room had been remodeled. The lobby was inviting. The free breakfast was very good. I had a hard time finding a restaurant nearby, I settled on the Perkins in the front parking lot. There is a CVS and a Publix grocery store nearby. The hotel is very convenient to US 41 but is a few miles from I-75. The front lot was full so I had to park out back to check in. The back door is apparently locked during the day so I had to trek around the building through the grass to check-in which was inconvenient. The staff was courteous. This hotel was more than adequate for an overnight stay.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Just off Highway 41”
4 of 5 stars Reviewed 19 November 2011
2
people found this review helpful

Excellent value and off the main road so peaceful nights rest.....the pool was quiet but temperature of the water a treat,

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Bonita Springs

  • Holiday Inn Bonita Springs
  • Bonita Springs Holiday Inn
Address: 27891 Crown Lake Boulevard, Bonita Springs, FL 34135
Price range (per night):* INR4,180 - 6,075

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