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Boca Raton Plaza Hotel and Suites – reviews, photos

3.0 of 5
2901 N Federal Hwy, Boca Raton, FL 33431
Hotel amenities
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Boca Raton Plaza Hotel and Suites
Ranked #10 of 26 hotels in Boca Raton
4.0 of 5 stars 268 Reviews
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268 reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • TIKI bar(11)
  • Pool area(7)
  • CUSTOMER SERVICE(4)
  • Private balcony(3)
Traveller rating
    106
    65
    44
    33
    20
Only show reviews for Family (49) | Couples (81) | Business (30)
Date Rating
Massapequa Park, NY
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Not the best place we have stayed at”
3 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

I'll start with the plusses. The staff are friendly. The room was adequate and conveniently located. The place is quiet. A fridge and microwave were nice.The king bed was comfortable. They have wireless Internet connectivity. The restaurant food was good but they did not have fruit at breakfast. The price, for Boca, was very good. Now the negatives. The bathroom has mold which has not been cleaned since we arrived a week ago, the towels are very thin. The rooms need refurbishing big time.

Room Tip: Some of the rooms on the first floor are near the Tiki bar (an outdoor bar and snack area which can...
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  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
14 February 2012
Hello! Thank you for taking time out of your day to give us your feedback, we appreciate it! I would like to inform everyone that we are in the process of a full renovation to our rooms. We provide very clean and comfortable accomodations. We have the BEST rooms at the BEST rates GUARANTEED! We appreciate your compliments and your concerns, I will make sure they are passed on and corrected!
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Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Not too impressed”
2 of 5 stars Reviewed 20 January 2012
5
people found this review helpful

This hotel is in a good location, mostly clean and did have a nice balcony with each room. However, the night we stayed there was a party in the room next door and management did nothing to ask those guests to quiet down. After repeated calls to the front desk, they offered us a smaller room with not enough beds at 3 in the morning. Which meant that no-one in our room slept. They did give us a free breakfast, which was mediocre. I probably wouldn't stay here again.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
14 February 2012
Hi! I apologize that you had some rude guests staying next to you. It can be difficult to control some guests at times. I have put a more strict policy in place, so I hope it will help. I appreciate the feedback! Thank you!
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Edinburgh
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“More than you can reasonably expect for the price”
5 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

We stayed here 1 night (21st December 2011) - not all the rooms are sustes but if you book and pay the teensy amount extra for a suite, that's exactly what you get.

Sure, it's not the Waldorf Astoria but all we wanted was somewhere to spread out and repack between the Keys and the Bahamas so the huge room was absolutely ideal and the pricing was a pleasant surprise.

At their level of carges, you shouldn't expect anything beyond having a key thrown at you for a room that's barely habitable - we had an excellent experience, from the efficient check-in (with helpful eating suggestions), through an excellent night's sleep in a spacious well aired and spotless room to a pleasent and cheerful "have a nice day" when we checked out.

If you want a beach resort with its own golf course then stay somewhere else, if you want well located, top value for money, stay here............

Room Tip: If you want space, opt for a suite.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
14 February 2012
Thank you very much for your feedback! I am very happy to see you had a enjoyable stay. We have a full renovation starting this spring so we are only getting better! We will ALWAYS have the BEST accomodations at the BEST rates possible! Thank you again for your feedback, it is very much appreciated!!
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Staten Island, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Price was right!”
3 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

The Hotel was fine for the 5 days we stayed. The location was great for us to get around as I-95 was close by to get either North or South fairly quickly. Not far from Mizner Park to walk around and dine and close to Flakowitz Bakery and Restaurant for breakfast when we did not have breakfast in our room. The refrigerator, sink, and microwave were a real plus. We were in the main part of the Hotel. Parking was sufficient no matter when we arrived back. The rooms were clean with laundry machines available if needed.Staff was very helpful and personable. The outdoor bar can get noisy at night, so suggest a room not overlooking that bar! Overall, great value for the money.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
17 January 2012
Good Morning!

Thank you for taking the time to advise travelers about your stay here at the Boca Raton Plaza Hotel & Suites. I'm happy to see you had a enjoyable stay and were able to visit some of the great sites Boca Raton has to offer. We hope to have you back soon!
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Charlotte, NC
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
57 helpful votes 57 helpful votes
“Fine Overall”
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

No major problems, just underwhelming. The room we had was in a separate building from the main hotel, which was much older and needed updating. These rooms were more like a motel with the door opening to the outside - the AC units leaked, the elevator was old and musty, the room was clean enough, but lacked amenities. We had some problems with service - no extra towels after multiple phone calls, no roll-away bed in room despite calling ahead and being charged. It was brought by later though, it just required another phone call. The restaurant was good and cheap, the Tiki Bar by the pool was nice. Not bad, not great.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
13 January 2012
Good Afternoon -

Thank you for writing this review. Iwould like to advise everyone that we have different room types for different budgets. The room in this case that was booked was a Sable Palm Room. This is our standard room located in our north building. I believe we offer quite a bit of amenities in this room at an afordable price that you will most likely pay extra for at other hotels. All Sable Palm Rooms are equipped with a Refridgerator, Microwave, Coffee Maker w/coffee and condiments, Hair Dryer, Iron and Ironing Board, Wireless Internet access. We do offer larger rooms in our main building with balconies and they usually run only about $10 more a night. Please accept my apologies if there was a serice issue during your stay. This is unacceptable and has been addressed with my staff. We know that customer service is the most important part of this business and we take our guests feedback seriously so we can continue to improve. Thank you so much for staying with us and you feedback!
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Additional Information about Boca Raton Plaza Hotel and Suites

  • Boca Raton Plaza Hotel
Address: 2901 N Federal Hwy, Boca Raton, FL 33431
Price range (per night):* INR3,065 - 4,403

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Boca Raton Plaza Hotel and Suites
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