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Quality Inn – reviews, photos

2.5 of 5
2899 N Federal Hwy, Boca Raton, FL 33431 (Formerly Discovery Inn and Suites)
Hotel amenities
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Quality Inn
Ranked #22 of 26 hotels in Boca Raton
3.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    6
    8
    4
    7
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Date Rating
Arlington
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“I wish I could give abetter rating, but...”
3 of 5 stars Reviewed 12 February 2012

Visiting a sick relative we didn’t need or want a beachfront resort so we chose the nearest hotel in the usually reliable and modestly priced Choice chain. There was a lot to like about the Quality Inn Boca Raton. The room was well equipped with refrigerator, microwave, modern TV, writing desk, ironing board and iron, and coffee maker. Wi-Fi was free and fast. We asked for an accessible room and it had a large bathroom with great grab bars, and lowered closet poles. The front desk was friendly and efficient and the usual Choice hot breakfast was well laid out and had a courteous attendant. WSJs were complementary. I wish I could give a better rating, but too many things were wrong. The room, labeled “No Smoking’” reeked of tobacco smoke. Accessibility was compromised because the bathroom had a tub, rather than a walk-in shower. The shower hose was so rotted that little water came out its end; nearly all flowed from the leaks along its length. The refrigerator froze not only our fruit snacks, but also an expensive injectable medicine, thereby ruining it. The A/C was extremely loud, even when I changed the fan speed to low. The single chair was too hard to be a comfortable recliner and too soft to be used by someone trying to write at the desk. The general impression was of deferred maintenance.

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush Patel, Webmaster at Quality Inn, responded to this review
17 February 2012
Dear Guest,

Thank you for choosing Quality Inn for your recent stay in our area. I am so sorry about your reason for being here and hope that your sick relative is much better.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Maintenance was notified about the shower hose in the room assigned to you and instructed to see to its replacement.

• Maintenance was notified of the problem you encountered with the refrigerator in the room assigned to you and instructed to see to its repair or replacement.

• Maintenance was informed of the loud A/C in the room assigned to you and instructed to look into the matter.

I am glad that there were also positive things you found about your room. I hope that the next time you visit our area, you will once again choose to stay at Quality Inn, I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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New Delhi, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent value for money”
4 of 5 stars Reviewed 7 February 2012

I was on a business trip and after reading some negative reviews I had some reservations about the quality of accommodation. However, I was pleasantly surprised by the quality of accommodation. Its an excellent value for money for budget travellers and the location is also not bad considering the fact it was close to all amenities with restaurant and shops in the vicinity. Front office was quite helpful and they did all they could to make my stay a pleasant one. If I were to visit Boca Raton again I will definitely stay here.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, New Hampshire
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“surprisingly fine”
4 of 5 stars Reviewed 28 November 2011

This is definitely a "value" hotel. The outside could definitely use some tender loving care, but the room was a good size, clean, amenities like large size frig, microwave, and coffee pot were appreciated. The pleasant surprise was a complimentary Wall Street Journal every day. The location was a plus too. Close to the beach and far from 95 so we didn't have to listen to traffic all night. Bonus right now if requirements are met is a restaurant certificate for $50 after filling out an online form.

Room Tip: We stayed on the road side Road noise was minimal, but there were rooms away from the road.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Try and Stay Somewhere Else...”
1 of 5 stars Reviewed 3 September 2011

The purpose of this trip was just to go for a day for the U2 Tribute Concert at Mizner Park. I drove from Miami up to Boca, and didn't want to drive back too late, so I found a cheap place to stay up in Boca. I took a couple friends with me. Upon arrival, we were immediately recognized without any identification. I thought we were off to a good start. The gentleman was very hospitable. We requested a 2 double bed, non-smoking room. Upon arrival to our room, it wreaked of cigarette. The three of us had asthma and were unable to stay in the room. We told the front desk clerk, and he immediately changed our room to a larger room, on the second floor, at no additional cost. We settled in, and then we discovered that the air conditioner didn't work. We called the gentleman again, and were told that the AC was like that in all the rooms. He actually said, "The AC unit says 63, but it doesn't really mean it's 63. Most of the units don't work here." I asked for another room change, because it was practically warmer INSIDE the room than it was outside. Once we changed rooms, the AC finally worked. (Third times a charm!) The exterior of the hotel isn't too well maintained. We found a lot of dead roaches and other rodents along the floor. The pool was filthy. One of my friends actually got the net and cleaned the pool himself. The first clerk I dealt with was very nice, but once the shift changed, he wasn't too polite. The next morning, we enjoyed the complimentary breakfast. I know for a fact that even though if I do return for another overnight trip like this one, I definitely will not stay here.

Pros: Free breakfast and wi-fi
Cons: Just about everything else

Room Tip: Just stay somewhere else... Trust me.
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  • Stayed August 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask LopezatWBCENews about Quality Inn
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Piyush Patel, Webmaster at Quality Inn, responded to this review
18 January 2012
Dear Guest,

Thank you for choosing Quality Inn Boca Raton, FL for your recent stay in our area. I hope that you and your friends had a wonderful time at the U2 Tribute Concert.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• The management and the maintenance were notified of the problem you encountered with the A/C conditioners and instructed to look into their proper repair or adjustments.

• The day desk clerk received our commendation for the courteous manner in which he treated you, our valued guests.

• The evening desk clerk received additional training in the courteous manner in which he is to treat you, our valued guests.

• Outside maintenance was notified of your report of dead roaches and rodents and instructed to see to their removal and to any needed extermination.

• Pool staff received additional training in properly maintaining the pool.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Boca Raton, FL. We take our reviews seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
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42 helpful votes 42 helpful votes
“Beware of Good Reviews, this is to be avoided, Quality Inn NOT!”
1 of 5 stars Reviewed 15 August 2011
2
people found this review helpful

I booked and stayed here before I was aware of the Bridge Hotel. It is certainly well located, it has a reasonable car park behind the building, and an old pool fenced in, that's the good part. The lock on the door sort of worked but sort of didn't. The room was old musty smelly in dis repair, the bathroom was like the one I found in a motel 6 in the middle of no where in Texas (sorry Texas). The bed, without exaggeration was the WORST BED I HAVE EVER NOT SLEPT ON. I have had better sleep laying on the ground or in the front seat of a Mini. This felt like a Horse hair mattress with lumps. The sheets were too thin to tear up for cleaning rags, and the noise from the rooftop air conditioning next to the room would wake the dead . Go to the bridge hotel, save the pain and the money. This place is dirty in more ways than one.

Room Tip: Go to the Bridge Hotel nth of here
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  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyush Patel, Webmaster at Quality Inn, responded to this review
18 January 2012
Dear Guest,

Thank you for choosing Quality Inn Boca Raton, FL for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Maintenance was notified of the problem you encountered with the lock on the door of the room assigned to you and instructed to see to its repair or replacement.

• Management was informed of your report of the noise made from the rooftop air conditioning.

• Housekeeping received additional instruction in the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn Boca Raton, FL. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Quality Inn

  • Quality Inn Boca Raton
  • Boca Raton Quality Inn
Address: 2899 N Federal Hwy, Boca Raton, FL 33431 (Formerly Discovery Inn and Suites)
Price range (per night):* INR3,678 - 4,904

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