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Courtyard by Marriott Boca Raton – reviews, photos

3.0 of 5
2000 NW Executive Center Court, Boca Raton, FL 33431
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Courtyard by Marriott Boca Raton
Ranked #21 of 26 hotels in Boca Raton
3.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    9
    11
    5
    7
    5
Date Rating
Blumenort, MB
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Cleanliness Definatley an Issue at this property”
2 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

As other travellers have said in previous reviews, not what I would expect from anything linked to a Marriott. Checked in, front desk staff was very friendly and courteous, no problems there. Went up to our room and we always check the beds as soon as we arrive for obvious reasons nowadays. Found stains on the sheets with unknow things stuck to them, a large amount of hair in both beds. DISGUSTING!!!!! Called front desk and they switched our rooms without a problem, but the new room was still not up to what I would call Marriot standards. Property seems really well kept in the lobby areas, but rooms are not.

  • Stayed January 2012, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago,IL
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Not what you would expect from Marriott,”
1 of 5 stars Reviewed 12 November 2011
1
person found this review helpful

Never staying at Marriott again. These people need to learn a few things from Hyatt or Hampton Inn on service. when we checked in they gave us a room that was already occupied. I walked in and fortunately the guests staying in the room were out. I went to front desk to tell them and the manager said it was no big deal, just gave us keys to a different room. No apology, no upgrade, no nothing. The next room had leftover food in refrigerator. Very,very small room, comfortable bed. We had to wrestle with sliding patio door to open. pool over chlorinated. Very loud, obnoxious people at people looking for a fight. Bath tub shower had mold.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Senior Contributor
41 reviews 41 reviews
Reviews in 34 cities Reviews in 34 cities
39 helpful votes 39 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 24 October 2011

I stayed at this hotel for one night while on business in Boca Raton. I arrived at around 10 PM and was able to grab a quick bite in the Bistro, a small bar/restaurant right in the lobby. It was fine but ridiculously overpriced. They do it because they have a captive audience -- there is no inexpensive dining within walking distance. Also beware about where you park. When I checked in, the agent asked me where I had parked. When I told her, she said that was part of the restaurant across the street, and that I would have to move my car. The room was also a very long way from the elevator (room 233), so getting my luggage from my car was somewhat of an ordeal. The hotel literature advertised that coffee would be available in the lobby at 6 AM. However, it was not ready, so I had to go back to the room and make the wretched "in room" coffee for my first cup of the day. But the hotel itself, and the room, were just fine. I would consider this place again if I happened to come back to Boca.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask timbolester about Courtyard by Marriott Boca Raton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Big problems on the cleanliness and service….”
2 of 5 stars Reviewed 13 October 2011

Big problems on the cleanliness and service….

I know this was mentioned in other reviews, but our experience was not good at all in regards to Housekeeping. First day we left room early AM, returned 2PM to find nobody cleaned the room. We put the sign until close to 5PMa s we thought our daughter will sleep. As it did not happen we left and went to front desk to ask for Housekeeping service. Big surprise, all left for the day was the answer. After few files check, actually we were told our room is marked as done. With my eyes popping up I did not know what to reply other than we would not have been there to ask if room was done. Next 2 days they came but service was one of the worst received, a wine glass which we found when we came in outside on the balcony was there when we left…
I never booked this hotel by my own choice, was arranged by somebody else but next time will definitely not go there.
Other than this, good things were free wireless internet, big room facing a small outside pool, a breakfast area (limited choices) with Starbucks Coffee and could purchase beverages or snacks beside the front desk.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Morgantown, West Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A real value”
5 of 5 stars Reviewed 28 August 2011

The hotel was a great value. The courtyard is nice.
There were many nice restarurants within walking
distance from the hotel. We had a very nice
King size bed and great view.

Room Tip: Ask for a view of the courtyard.
See more room tips
  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Boca Raton

  • Courtyard Boca Raton
  • Boca Raton Courtyard
  • Boca Raton Marriott
Address: 2000 NW Executive Center Court, Boca Raton, FL 33431
Price range (per night):* INR5,796 - 10,477

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Courtyard by Marriott Boca Raton
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