It's always difficult to rate a chain hotel as they are so formulaic, but we were made to feel very welcome at this hotel; Andrea checked us in and she couldn't have been more pleasant and natural - not the forced smile you get at some hotels!! ;-)

The hotel is conveniently located off I-95 and not noisy despite it's proximity to the freeway and the railway line. We've had issues with the railroad noise at Boca Raton hotels before, but we slept through the night without any issues this time (although we were at the back of the property).

Would definitely stay again....

Stayed here for a second time and neither disappointed. Great grounds around the hotel with friendly staff, daily included happy hour and breakfast made this a good deal. Rooms were nice, not great, but large as they are all suites. The location was good for what we were there for, a family event, not too far from the local sites and scene and convenient to the highways.

I arrived at the Hilton Garden Inn at about 9 pm. The first of many problems came up immediately:
1. Check-in went smoothly enough. I was told that my room had a Sleep Number bed, which I was very much looking forward to. But I had more luggage than I could handle by myself, and the check-in girl didn't bother to ask me if I'd like help with it. And there was nobody anywhere to ask except the check-in girl who was now busy on the phone. So I went back and forth from the desk to the elevator and back moving my luggage on my own.
2. When I got to the 3rd floor, since there was only one elevator, I had to again go back and forth with my luggage all the way down a long corridor.
3. I have slept in Sleep Number beds, this one was certainly not one, and it was very hard. I could not fall asleep despite how tired I was. After much tossing and turning, I decided to call the desk and discovered that the telephone on the nightstand did not work!
4. At around 4 or 5 am, in desperation, I tried the telephone on the desk, and it did work. I called the front desk, and was told that the dial was under the sheet on the side of the bed. It was not a Sleep Number bed; it was a Sleep Number imitation bed. Nobody had bothered to instruct me in the use of the bed. Not sleeping most of the night made for a very difficult next day.
5. When I went to sleep at about 5:30 am, I set the alarm for 8:30. However, I awoke on my own at 8:45; the alarm clock did not work!
6. I went out at 9:30 am, and returned at almost 2 pm, hoping to take care of some business, and possibly get in a nap. But, my room had not been made up yet. I called the desk, and they assured me that somebody would come right away. About 15 minutes later, a maid did come, and another 15 minutes later, the room was made up, and I finally did whatever I could before having to go out again.
7. Their only compensation to me was the offer of one free appetizer at their restaurant…

This Hilton Garden Inn is friendly, clean, comfortable, and quiet. Our room had a king bed that was firm, and we could adjust the firmness. My back liked it! The furnishings were attractive and in great condition. We felt safe and that we were in a convenient location. There is no free breakfast, but there is a restaurant and a "pantry" shop by the front desk that are open 24 hours. Many restaurants are nearby on Yamato Rd. and our room had a microwave and fridge (not sure if they all do.) There are a fitness room, laundry facility, and business center at the hotel. Front desk and housekeeping are friendly and efficient. We had a very economical rate (online) for state govt. employees. We were sight-seeing and visiting friends in the area, and this location was great.