We stayed at this hotel two nights before we got onto a cruise in Miami. We had driven down from Boston and the only room we could get was at this hotel. On the first night I wanted a glass to brush my teeth so I went to the front desk. I was told they didn't provide these kind of amenities.
On our second night we arrived back to the room and found that the beds weren't made and there were no clean towels. Besides that there were bugs in the room crawling on the walls and in the beds!
The staff was unhelpful and when I went to talk to the manager he wasn't in. We checked out but I asked to have the General Manager call me. I'm still waiting for that call.
WORD OF CAUTION.... STAY SOMEPLACE ELSE!
- Extended Stay America Boca Raton
