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Sheraton Suites Wilmington – reviews, photos

3.5 of 5
422 Delaware Avenue, Wilmington, DE 19801
Hotel amenities
Sheraton Suites Wilmington
Sheraton Suites Wilmington
Sheraton Suites Wilmington
Sheraton Suites Wilmington
Sheraton Suites Wilmington
Sheraton Suites Wilmington
Ranked #6 of 13 hotels in Wilmington
3.5 of 5 stars 137 Reviews
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137 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Room service(5)
  • Flat screen TV(3)
  • Desk staff(3)
Traveller rating
    30
    45
    27
    16
    19
Only show reviews for Family (32) | Couples (27) | Business (41)
Date Rating
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Staff is superb!”
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

I was here for business for two nights and thoroughly enjoyed my stay. The staff here is absolutely superb! Everywhere I went I was greeted by a genuine smile and appropriate salutation. The rooms are spacious and comfortable. It’s nice to spread your work out and not feel so cramped. It’s a rare treat to be in a room this size.

I tried out their restaurant, Basil, for two days and the food was good; the signature burger was prepared just as I ordered.

The hotel has an adequate fitness center for cardio and free weights along with a good sized indoor pool. The area was clean and free of clutter.

All in all, it was a nice stay and I would come back again. Its the staff that makes the difference in this place!

Room Tip: Club lounge is definitely what you want here. I would go to the fitness every morning, then pop int...
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask yyasianguy about Sheraton Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EJolikko, General Manager at Sheraton Suites Wilmington, responded to this review
19 January 2012
The staff takes great pride in delivering a high level service to our customers and will continue to do everything in our power to meet everyone’s expectations. Thank you for recognizing them in your review of your recent stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Florida
1 review
1 helpful vote 1 helpful vote
“Very good waitress”
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

You have an excellent waitress working in the Basil Restaurant. Her name is Gloria Reeves. She is charming, with a great sense of humor, and is an excellent waitress.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask George P about Sheraton Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EJolikko, General Manager at Sheraton Suites Wilmington, responded to this review
12 January 2012
Thank you for the awesome comments about Gloria. She was recently received the Employee of the Year award and I am glad that she was able to experience her great customer service. We hope to see you when you are in Wilmington again!
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New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Nice overnight stay”
4 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

Very spacious rooms , friendly staff. The area was deserted on a Sunday night, but it was a great spot for an overnight shopping trip and visit to Longwood Gardens.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tovtigo about Sheraton Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EJolikko, General Manager at Sheraton Suites Wilmington, responded to this review
19 January 2012
Thank you for your nice comments. The hotel is conveniently located near great shopping, museums and many other attractions. Being a small state, a lot of these attractions are over looked, which is unfortunate. I am glad that you were able to check some of them out during your recent stay. We look forward to seeing you here when you are visiting next time!
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manhasset,ny
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“With a lot of TLC this hotel would be a gem.”
3 of 5 stars Reviewed 15 December 2011

I stayed at the Sheraton for the first time about three years ago and loved the fact that the rooms were so spacious and there was a separate area for a couch and extra tv. It was also very clean and well taken care of. The linens were great and the bed, for me, was fabulous. I stayed there two weeks ago and was highly disappointed at how shabby the rooms were. First room we checked into had stains all over the couch, the shower was a handicapped shower and the room had an odd smell. The front dest was gracious and moved us immediately. Unfortunately, the couch was just as dirty, the kitchenette had a broken door-that was fixed right away. The desk lamp had badly gouged the top of the desk-didn't anyone from housekeeping see this? The Old English polish was sitting right behind the front desk. The tub/grout needed a good dose of clorox.
Bar was supposed to close around 10:30 but stayed open as groups of people kept coming in so that was nice and the atmospher there was good. Bar food was slow and not hot.
The people at the front desk were very accomodating and charming. The lobby was quite lovely and clean. The only open bathroom on the first floor was handicap accessible and the toilet seat was broken. Computers were available in the lobby but $10.00 a day to use your computer in your room is a rip-off. Mostly business people so I guess they didn't care.
I would go back because it is inexpensive and close to Winterthur and Longwood Gardens.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask singerlady about Sheraton Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EJolikko, General Manager at Sheraton Suites Wilmington, responded to this review
19 January 2012
Thank you for your feedback about your recent stay at the Sheraton Suites Wilmington DE. We truly do appreciate guest feedback both good and bad as it allows us to reflect on our performance and improve our service on many levels.
I am excited to tell you that in 2012 the hotel rooms are scheduled to get new couches, arm chairs with ottomans as well as other case good pieces. The carpet in both the guest rooms and the guest hallways are to be replaced as well.
Again, thanks so much for your feedback and we look forward to seeing you here often.
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Philadelphia, Pennsylvania
1 review
“Unexpected suprise”
5 of 5 stars Reviewed 7 December 2011

I come to Wilmington a lot due to our company’s headquarters being in the city. The hotel I usually stay at was sold out so I had to find other accommodations. I made a reservation at the Sheraton and was surprised at the service and size of the guest’s rooms. The staff was friendly and helpful and let me know everything I needed to know about the hotel as I informed them it was my first time at the hotel. The guest rooms were spacious and I felt like I was in the comforts of my own home. The furniture is a little dated but when I was discussing with the front desk they informed me they were going to replace the furniture in the upcoming year. The Sheraton has gained a new customer with me

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Denise M about Sheraton Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EJolikko, General Manager at Sheraton Suites Wilmington, responded to this review
12 December 2011
Thank you for the very nice response. We truly do appreciate guest feedback both good and bad as it allows us to reflect on our performance and improve our service on many levels.
Again, thanks so much for your feedback and we look forward to seeing you here often.
Happy Holidays
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Additional Information about Sheraton Suites Wilmington

  • Sheraton Hotel Wilmington
  • Sheraton Wilmington
  • Wilmington Sheraton
Address: 422 Delaware Avenue, Wilmington, DE 19801
Price range (per night):* INR7,301 - 13,487

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