Holiday Inn Express Rehoboth Beach - Reviews, Photos - OK, but the maid may miss you.

chris2059

Charlottesville, VA

Reviewer

3 reviews

Reviews in 2 cities

2 helpful votes

“OK, but the maid may miss you.”

Reviewed 22 October 2011

We stayed here FRI-SUN during October 2011. Room was clean, staff friendly, breakfast was decent. My kids left their reading lamps on in our car, which could have killed our battery. The staff called us , and told us about it. So I was thankful for no dead battery in the morning. Hotel is a walk to the outlets, and very short drive to the beach. The only bad thing was that we did not get our room cleaned or beds made Saturday. When we inquired at the front desk, they just gave us some towels and said "I guess she missed you. " You would think for over 300 bucks for a weekend, they would make up your room while you were gone...they did offer to send someone by, but I have never experienced being missed before.

Room Tip: We got a handicapped room for some reason, and there is no counter space in the bathroom to put your...

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15 November 2011

Dear Chris2059,

Thank you for sharing your experience with us. We are terribly sorry your room wasn't cleaned in a timely manner. Although we try our utmost best to provide exceptional service in all departments, we do sometimes fall short. I hope you accept my sincerest apologies for this mishap during your stay with us.
We truly thank you for choosing to stay with us during your visit to our area and hope you provide us another opportunity to accommodate your family during any future visit(s) to our area.
Sincerely,

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luvstheshore

pennsylvania

Contributor

14 reviews

Reviews in 13 cities

7 helpful votes

“Enjoyable Weekend”

Reviewed 16 October 2011

My husband and I decided to travel to Rehoboth Beach this weekend as the weather was going to be beautiful. We had a wonderful day spent at the Apple and Scrapple Festival in Bridgeville. Then we went to Cape Henlopen State Park to finish out the day. We were going to drive home, but decided to stay as we were getting tired. We traveled from Pa. Thank goodness for the Holiday Inn Express. We were pleasantly surprised. The staff were wonderful. They were very pleasant and happy to help you. The hotel itself was spotless and the rooms were to. The breakfast was very nice also. I was so glad to find a hotel that was clean and quiet. After a long day this was a blessing.

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Trevor H

Stratton, United Kingdom

Senior Reviewer

6 reviews

Reviews in 5 cities

5 helpful votes

“first class”

Reviewed 8 October 2011

Nice welcome, smelt wonderful, looked as if it had just opened, room was excellent as was breakfast, very caring staff

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patricia t

Butler, Pennsylvania

1 review

“GREAT ROOM , GREAT HOTEL BUT EVEN BETTER STAFF”

Reviewed 27 September 2011

The front desk staff was very helpful to us. . They made our trip even more enjoyable.The breakfast staff were very pleasant and every one there made us feel at home thanks to all

Room Tip: Top floor, for the best views

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15 November 2011

Patricia,
We're delighted you felt comfortable and 'at home' during your visit with us. We can't thank you enough for taking the time to share your experience with us and other fellow travelers.
Best Wishes,

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Bluebird217

OH

Senior Contributor

21 reviews

Reviews in 13 cities

13 helpful votes

“wonderful service, really nice people”

Reviewed 12 September 2011

The front desk crew and manager just can't do enough for you. The place is spotless and since we last stayed here, they have new matresses!! We've stayed here 3 times in 4 years and it's a basic Holiday Inn, but the staff makes the difference, they are GREAT! There a small computer and printer in the lobby, you can print your boarding pass for free. Big parking lot, easy access