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Residence Inn Wilmington Newark – reviews, photos

3.0 of 5
240 Chapman Road, Newark, DE 19702
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Residence Inn Wilmington Newark
Residence Inn Wilmington Newark
Residence Inn Wilmington Newark
Residence Inn Wilmington Newark
Residence Inn Wilmington Newark
Residence Inn Wilmington Newark
Ranked #10 of 21 hotels in Newark
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    11
    14
    8
    6
    4
Date Rating
New York City, New York
1 review
“Poor Management”
2 of 5 stars Reviewed 15 December 2011

Attitude of line staff in this hotel is excellent. Betty at the FD is very friendly, staff at breakfast & dinner service take time to say hello to guests, same as the houseman Dell. Housekeepers generally greet you as well. GM & AGM of this property do not take time to know especially long-term guests. They even avoid eye-contact especially the AGM and the head of maintenance. WI-FI is so slow and you would think management would give compensation especially living here for the past 6 months! One positive remark about this property is their acceptance of pets - which is why we are here - but you would think they will provide, the least, garbage around the property to throw poop-bags in, but no! ... you have to walk a mile to find garbage cans. Very inconvenient especially if you are staying in one of the rooms at the end. Rooms are generally clean. Daily room maid service cleanliness depends on how much tip you leave. Unfortunately, this is the most logical hotel to stay at that accepts pets.

Room Tip: All rooms are outdoor.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask riztine about Residence Inn Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Top Contributor
56 reviews 56 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Older RI, but clean and in a good location.”
3 of 5 stars Reviewed 29 October 2011

Rooms are large and clean. It's an older property so I recommend requesting a second floor room otherwise you will hear the guest above you moving around. Several good restaurants near by.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 4 more reviews by MichaelOnTheRoad for Newark
Ask MichaelOnTheRoad about Residence Inn Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Top Contributor
67 reviews 67 reviews
Reviews in 36 cities Reviews in 36 cities
167 helpful votes 167 helpful votes
“Nice property”
4 of 5 stars Reviewed 18 October 2011

We spent three days here in one of the two bedroom suites. Overall it was better than average. The living room in these units is quite small but it was adequate for our needs. The kitchen was well stocked and the TV's got a pretty good selection of channels.

The breakfast was good but we were a little disconcerted by seeing the staff descend on the buffet at exactly 9:30am. If we were not finished, we would have had to fight our way through them which is less than ideal. I am all for allowing the staff to eat but they should have to wait until the guests have cleared out.

The managers reception on both evenings it was offer was a very pleasant surprise. Better than expected from previous Residence Inn stays. I was disappointed by the fact that there was only an outdoor pool and spa.

The staff was exceptionally nice here. Very helpful and ready to answer questions.

I usually prefer the style of Residence Inn with interior corridors and indoor amenities but this is a very nice place, well located for Wilmington, New Castle and of course Newark. There are restaurants and stores close by.

Would I stay again? Yes if I needed the two bedroom, maybe not if I needed only one bedroom. But just because I like an indoor hot tub and indoor rooms, a very personal choice. The rooms here are clean and comfortable and the property well maintained.

Room Tip: There are no bad areas here.
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  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Zabelle about Residence Inn Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saratoga Springs, New York
Senior Contributor
23 reviews 23 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Clean and Comfortable”
4 of 5 stars Reviewed 10 October 2011

We stayed 1 night on our way by on I95. The staff were very accommodating and the room was very comfortable. The free breakfast was a little better than most.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask GABJMB about Residence Inn Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Nice Place, Near Univ. Of Del.”
5 of 5 stars Reviewed 3 October 2011 via mobile

We stayed there because it was close to univ of delaware. The hotel was nice, location good. The staff was great, giving us a free upgrade. The breakfast was pretty good too. Stay there without reservation.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Feffie61 about Residence Inn Wilmington Newark
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Additional Information about Residence Inn Wilmington Newark

  • Residence Inn Newark
  • Newark Residence Inn
Address: 240 Chapman Road, Newark, DE 19702
Price range (per night):* INR8,973 - 11,815

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