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TownePlace Suites Wilmington Newark – reviews, photos

2.5 of 5
410 Eagle Run Road, Newark, DE 19702 (Formerly Hawthorn Suites Newark)
Hotel amenities
TownePlace Suites Wilmington Newark
TownePlace Suites Wilmington Newark
TownePlace Suites Wilmington Newark
TownePlace Suites Wilmington Newark
Ranked #13 of 21 hotels in Newark
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    9
    6
    3
    5
    3
Date Rating
Olney, Maryland
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
“You just can't beat this place”
5 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

I have stayed here 3 times over the last 4 years. Decided it was time to give it some kudos. Staff cannot be more friendly. Check in takes less than a minute. The place is spotless. No dust or fur balls anywhere in the hallways or the rooms or on top of fixtures. Bed was comfortable with plenty of pillows. 4 glasses are stored above the sink. I moved one about a foot over to the left and to double check, I turned the dish soap bottle around with the brand side facing the splash board. When I got back, the glass was put back in its place and the dish soap was turned around. That is attention to detail! Walls may be a little thin for some however. You can hear noise at time.

Room Tip: This is a place you can trust. Very clean and consistent.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TEX2MD about TownePlace Suites Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Good no frills hotel”
4 of 5 stars Reviewed 31 December 2011
2
people found this review helpful

Nice hotel in very convenient location right off the highway about 3 miles from University of Delaware. surrounding area was a bit seedy. Special shout out to Trish at the front desk who was really nice and helplful. Breakfast was ok-could use a waffle maker. Eggs didn't look great.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mkx2 about TownePlace Suites Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strongsville, Ohio
Top Contributor
51 reviews 51 reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Not up to Marriott Standards”
2 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

This is a fair place for the money. Staff was not very attentive. Slow to replenish the breakfast bar in the morning. When we complained of bugs in the room we were told "Don't worry, we get them all the time"

Room Tip: The rooms that are NOT connecting, have a dressing table are where the connecting door would be.
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  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask accuseal about TownePlace Suites Wilmington Newark
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“A great value!”
4 of 5 stars Reviewed 3 October 2011 via mobile
1
person found this review helpful

My husband and I stayed here last Saturday night. It was very clean and the staff was very friendly! The bed was comfortable and the breakfast was plentiful. I would definitely stay here again.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MargiC about TownePlace Suites Wilmington Newark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Senior Contributor
33 reviews 33 reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“Noisy rooms!!!”
2 of 5 stars Reviewed 6 July 2011

The hotel quality is good, not very old but not very new. The rooms are quite large and the bed was comfortable and clean. In terms of cleanliness we have no regrets. The sheets are nice and white and spotless. The bathroom is very small and the shower head is quite weak at all settings. The amenities are very generic since its a two star hotel after all.

Everything was good until we went to sleep. Late at night, we heard our neighbor return to his room and we heard everything from the door opening to the shower turning on. This did not bother us because thats how hotels are but it was the next morning that got us upset. Since about 8am, all we heard was the door next to us continuously slam every two seconds. We do not understand why our neighbor would have to open his door so frequently. When we got up, we finally realize that the staff closet is next to us on the other side, around the corner of the elevator on the 4th floor. The housekeepers must've have been opening and closing the door to get stuff but...do they really next to SLAM the door every single time they close the door? Do they not realize there are guests sleeping next door? If you need to get stuff, could you just leave the door open instead of slamming the door open and close every couple of seconds? This woke us up but we were exhausted and eventually went back to sleep. Maybe they have cleaned all the rooms they needed to clean on the foor?

Overall the hotel is in good condition, it was just the housekeepers that need some training.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
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Additional Information about TownePlace Suites Wilmington Newark

  • Towneplace Suites Newark
Address: 410 Eagle Run Road, Newark, DE 19702 (Formerly Hawthorn Suites Newark)
Price range (per night):* INR6,019 - 9,976

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