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Comfort Inn and Suites – reviews, photos

2.5 of 5
3 Concord Lane, Newark, DE 19713 (Formerly Inn At Christiana)
Hotel amenities
Comfort Inn and Suites
Comfort Inn and Suites
Comfort Inn and Suites
Comfort Inn and Suites
Comfort Inn and Suites
Comfort Inn and Suites
Ranked #6 of 21 hotels in Newark
4.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    15
    12
    4
    2
    0
Date Rating
North East
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Excellent”
4 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

This was the first Comfort Inn we have used it was chosen when had to vacate another hotel because of a fire alarm problem, this is a small hotel well situated, clean and well kept close to a large shopping mall in case of inclement weather.
Rooms were small but comfortable and the Breakfast was adequate to get one started in the day.
The lady who looked after the breakfast area kept it clean and tidy and would do anything requested such as provide us with hot water at boiling point so we could make a good cup of tea.
Front of desk staff although some new to the hotel did everything asked and if they did not know found out, which is all one can ask.
Computers worked well and we could print off directions to various activities and visits.
Pool outside clean with clean towels provided.
House keepers friendly and kept the room clean at all times plenty of towels and shampoo etc.
I would recommend this as a stay and we stayed for six days with no problems what so ever.

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask NorthEastEnglishman about Comfort Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Housekeeping 101: Be sure to clean the WHOLE room.”
2 of 5 stars Reviewed 31 August 2011 via mobile

Checked in late last night. Room looked clean. Beds made, waste baskets empty. Then we noticed the half drunk quart bottle of Wawa Fruit Punch by the phone. It was the remnants of a $17.82 Domino's pizza dinner, based on the receipt also left by the phone. A quick look into the bathroom found all clean towels,new toiletries,new cups but a check of the shower uncovered a used bar of soap and hair. Yuck.

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mdtakada about Comfort Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hojos, Manager at Comfort Inn and Suites, responded to this review
7 September 2011
Dear mdtakada,

We are extremely sorry that you had been assigned to a room that obviously had not been completely cleaned. We would never stay in a room of that condition and certainly would not expect our guests to stay in a room as you described. Unfortunately, we were not notified of its condition when you were checked in. If you had notified our front desk, I guarantee that our agents would have moved you to a different room immediately.

We strive to provide the ultimate in comfort to all of our guests that stay with us. If we ever fall short, as in this case, please communicate it to us immediately so that we can do whatever it takes to reassure you that you are in good hands and that you have a comfortable, restful stay. If we are not informed at the time of incident and not until after you check out, then it is after the fact and does not give us the opportunity to fix the issue then and there.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Outer Banks, NC
Top Contributor
93 reviews 93 reviews
Reviews in 60 cities Reviews in 60 cities
49 helpful votes 49 helpful votes
“Nicely updated”
4 of 5 stars Reviewed 12 August 2011

Former Hampton Inn that has been redone, very nice breakfast. Small well equipped fitness room. Nice staff, reasonable rate. HVAC a little noisy, even number rooms don't have highway noise. Lots of food choices within driving distance. Small pool.

Room Tip: Even number rooms don't have highway noise.
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MOBX about Comfort Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent hotel”
4 of 5 stars Reviewed 4 August 2011

We stayed there for a one night stop on our way to Virginia Beach. Hotel is well situated along the highway tough not noisy at all. Staff is polite and helpful, The woman at the reception even tried a couple of words in french knowing we were from the province of Quebec. Nice gesture. Overall, we found this hotel to be a good value for the price. Rooms are a little small for families like us who like to fit an extra bed so everyone (us and 4 kids) can sleep in the room.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Frenzal3 about Comfort Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crofton, MD
Top Contributor
50 reviews 50 reviews
Reviews in 26 cities Reviews in 26 cities
73 helpful votes 73 helpful votes
“Couldn't Have been better!”
5 of 5 stars Reviewed 26 July 2011

My husband, 2 kids and I stayed at Comfort Inn and Suites for a tournament we were in town for. The entire hotel is newly renovated, so everything is spic and span, great comfortable beds. Nice outdoor pool as well. Free breakfast including fruit, cereal, eggs, meat, waffles, donuts, yogurt, etc. Staff was very friendly, 3 miles from University of Del Campus. This room was 104, and I have easily stayed in equivalent rooms that were $300.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Smallie81 about Comfort Inn and Suites
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Additional Information about Comfort Inn and Suites

  • Hampton Inn Newark
  • Newark Hampton Inn
Address: 3 Concord Lane, Newark, DE 19713 (Formerly Inn At Christiana)
Price range (per night):* INR5,684 - 7,468

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