I have stayed at numerous Super 8's in the past with few issues. The New Castle DE location is a nightmare. The entire hotel smells rancid. The rooms are filthy with the bathrooms being filled with mold and pubic hairs from prior guests. There is no excuse for the level of filth in this hotel. Anyone who has left a positive review is either a relative or friend of the owner just boosting their ratings.
The beds are also horrible - very soft and worn out. The beds need to be replaced as they also sag with the edges being totally broken down.
The owners are obviously very cheap. There are signs around the continental breakfast stating the "Health Department" prohibits taking food into the rooms for sanitary conditions. Yet, our room had a microwave, refrigerator, and coffee maker with cream and sugar packets. What they really want to say but maybe can't is that the cheap muffins and cereal must be eaten in the area and not taken out of the area cause they don't want to provide a breakfast to go for people in a hurry.
When the above issues were brought to the attention of the management they said... what do you want us to do about it... I said correct the issues... "Oh... We can't do that!" was their reply.
Unbelievably Horrible was the total over-all experience at this hotel - Avoid at all costs !!!
- New Castle Super 8
- New Castle Super Eight
- Super Eight New Castle
