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Super 8 New Castle – reviews, photos

2.0 of 5
215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720
Hotel amenities
Super 8 New Castle
Super 8 New Castle
Super 8 New Castle
Super 8 New Castle
Super 8 New Castle
Super 8 New Castle
Ranked #7 of 11 hotels in New Castle
2.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    1
    3
    2
    5
    4
Date Rating
London
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“OK for stop over”
3 of 5 stars Reviewed 11 October 2011
2
people found this review helpful

This is a family run hotel.
The room smelt of smoke - one of the staff said that although it is supposed to be a non-smoking hotel, people don't care!
The room had a fridge but the water did not drain easily from the basin (partially blocked pipe which they could not fix).
Although there is a fire station nearby, we never heard any fire engine sirens during our 2 day stay.
The breakfast is ok but you have to keep asking for everything like jam and milk!
There are various eating places nearby and the Christiana Shopping Mall about 10 minutes drive - it is supposed to be tax free but we thought everything seemed just as expensive.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask EagleLondon about Super 8 New Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Latham, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“AVOID THIS PLACE!!!”
1 of 5 stars Reviewed 2 August 2011
2
people found this review helpful

This place deserves 5 strikes.

1. Location in adjacent to a fire station, which had at least one call every evening.
2. Access in and out of the location is very poor and I felt I had to go out of my way. Traffic can be very heavy on the road which also makes it difficult to get in and out.
3. Cleaning staff turned off A/C every day and opened window. This made room uncomfortably hot when I returned from work site in the afternoon.
4. The housekeeping staff did not leave any towels in the room for the last two days of my stay.
5. Beds are uncomfortable and the pillow are skimpy.

Overall, the place seems run down and I got the impression that the management is cutting costs at the expense of the guests.

This is a place to avoid.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask halfmoonman about Super 8 New Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Castle hotels

Hilton Wilmington / Christiana
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Sidney, New York
1 review
1 helpful vote 1 helpful vote
“Needs to be cleaned! Smells, and run down.”
2 of 5 stars Reviewed 11 July 2011
1
person found this review helpful

We stopped here for one night, on our way south. We checked the mattress first, and no bugs. The blanket had "something" on it, so we pulled that off onto the floor. The room smelled musty. The lobby smelled like smoke, even though there was a No Smoking sign. The plug for the bathroom sink was lying on the sink. We didn't even bring our luggage inside. We just brought in the clothes we would need for the next day! The motel has weekly rent rates, so there are construction workers staying. The continental breakfast was bagels, juice, cereal, coffee. The only good thing is that it was cheap. We would never have areason to stop here again, but would not recommend.

  • Stayed July 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Toothy04 about Super 8 New Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philadelphia
1 review
1 helpful vote 1 helpful vote
“good”
4 of 5 stars Reviewed 5 February 2010
1
person found this review helpful

Although they are next to the fire sation, it was a good stay. I know they can't do anything about the fire station, if you stay on the even side of the building its better. Because of this I had the front desk change my room and they gladly did. The staff all the way from housekeeping to the manager was extremely nice and helpful. They made me feel very welcomed and appreciated.

  • Stayed January 2010, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gee84gee about Super 8 New Castle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Another pitt stop in hell house.”
2 of 5 stars Reviewed 15 September 2009
2
people found this review helpful

next to firehouse, i was awoken by the loud sirens 2x in a day. this is another essential stop we have to make before we make it to home. i don't think i saved money because a one night is $75 and there are other hotels around that charges the same price. i run away when i saw a bed bug on the bed cover in room 317. this floor's carpet was stained and there was a room that was opened and destroyed which made me feel unsafe. i asked the desk person to give us another room. she gave 2 rooms to check. one has micro/fridge w/o extra cost, however, in my horror, when i opened the bed sheet i found an insect and the bed cover needs to be replaced. i don't think the bed covers are replaced each time guest come in. i inspected another room and finally, i approved it that it would be okay for the night. the desk person recommended the other hotels across. it is not about the level/status of lodging but how the cleaning staffs clean the rooms and the hallway. cleaning staffs should learn how to clean. they need to join the army so they can learn to clean thoroughly. manager gretchen also needs to monitor the areas that the cleaning staffs cleaned to ensure cleanliness is next to goodness. the bottomline is that the manager should train, monitor her staffs specially cleaning staffs to do the best job. super 8 will never be super in reviews even if they call themselves super because that's only in their belief. in addition, 'superstart' breakfast is not really super. what does a coffee and bagel w/ cream cheese will not make a person super perform the day and when the room itself is not clean, it will make you feeling unsuper.

  • Stayed September 2009, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Mai-ImIt about Super 8 New Castle
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Additional Information about Super 8 New Castle

  • New Castle Super 8
  • New Castle Super Eight
  • Super Eight New Castle
Address: 215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720
Price range (per night):* INR3,845 - 5,294

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