I rented 2 properties in late May,early June, 2011. 608 Island House and 202 Dover House in Sea Colony Resot. These were oceanfront.
608 Island was just lovely. However, I had to clean the balcony and its furniture, the dryer left brown spots on my clothes(I was just fluffing them up after unpacking),there was no remote for the living room TV and the water filter needed replaced in the refrigerature. Also, the air conditioning guy came to check on the condtioner while I was there. I feel all of these should have been dealt with before people started renting. The dryer had obviously been depositing stains before I came as the top linens on all beds had these stains. Did the owners not notice? The filter should have been checked as well as the air conditioner and the whole unit cleaned, not just the inside before renters started coming.
the inside was spotless.
Resort Quest was very helpful, very friendly. However, the appliance guy had to order a part for the dryer and I had no dryer for 6 days. I finally got a remote for the TV but it took a couple of days. Otherwise, the unit was wonderful for me alone, and for when my family came for 5 days.I had to rent another unit for the remainder of my trip as the the owners of 608 did not want to do a partial week after the 30th, hoping for a full week rental. I needed only a partial week. So I rented 202 Dover, a one bedroom unit as this was my "alone" time. The unit was gorgeous,clean and very comfortable. It did not have the balcony furniture as pictured on the video and that was a negative for me. There was furniture, but not the nice table for eating and chairs as pictured. There was one nice chair and a little side table and 2 broken,plastic chairs that Resort Quest replaced ASAP. Also the slinding screen door needed work and that was also done ASAP. The views of the ocean from both units were wonderful. I have learned that I need to ask even more questions when renting again, such as has the unit been thouroughly cleaned,all appliances inspected,all routine service visits made and are the videos and pictures up to date. I feel the owners and Resort Quest need to keep these updated. The disclaimer that all is not guarenteed as listed should be the tip to ask more questions. Overall,though, I had a wonderfu vacation in two lovely,comfortable units. I will be back in late spring 2012.
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