We came in to the Harford Airport late at night, and so decided to stay here before heading out the next morning. Hartford Airport is not near any city (let alone Hartford), which I wasn't really aware of. We like to stay at Marriott properties for the rewards points. We started off on the wrong foot by calling for a shuttle as we were instructed. We waited, and waited, and waited, called again, and waited, and waited..... It was cold and late.... Finally a van driver whom we had seen drive by a few times stopped and asked us who we were waiting for. When we said "Fairfield", he said they don't have a shuttle- I'm it. He did deliver us to the hotel, and when we questioned the front desk staff, they apologized- but thats it. The breakfast was great- lots of choices, very tasty. One suggestion- have a bigger waste can!! There was one tiny waste can that was overflowing every morning..
The airplane noise started about 7 am the mornings we were there. We did decide to stay on the back end of our trip since it is so close to the airport. We got to our room and the door was open. We immediately backed off and spoke to the front desk staff, who said they remembered the housekeeping staff reporting it, but apparently no action was taken. They came with us to make sure the room was ok, and the door did stick open, we had to be very careful when leaving to make sure we pulled it securely shut.
I would stay here again- it is so close to the airport. Next time I'll ask about the shuttle service to make sure I know who to look for....
- Windsor Locks Fairfield
- Windsor Locks Fairfield Inn
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- Fairfield Windsor Locks
