Stayed here with my wife while traveling out of Bradley Airport. We actually stayed the night before our flight and the night of our return to save a late night drive back to NY. A very clean hotel with great staff. Snacks and water on arrival was very appreciative (for Priority Club members). Shuttle service was very prompt and free parking at hotel was a plus that saved alot of hassle. Our car was secure for the 7 days we were gone. The continental breakfast was pretty decent with a fresh pancake machine and eggs/bacon/toast. Didn't get a chance to use the pool, but it looked clean and inviting. Our room was clean, comfortable and quiet with little noise. Unfortunately, the curtains weren't able to be closed entirely for maximum darkness (see photo) and the bathroom needed minor repairs and more outlets. Also could have used some sort of soap dish / dispenser to keep things less messy.

Graciously greeted & checked-in by front desk personnel. Excellent room comfort & atmosphere. Park & Fly available. Free Shuttle service to airport just a lil over a mile away. Excellent continental breakfast in the morning.

Was stuck overnight at the airport and this is where my travel agency placed me.

They have a shuttle service, but it is not dedicated to the hotel so I wound up on a tour of remote parking lots for about 15 minutes. The driver was also a complete nut-job - driving very fast, very herky-jerky, and flinging my luggage around even though I said I didn't need assistance.

I checked in around 9, room was ok.

Called down to get a wake up call for 4am shuttle and no one would answer. Tried again in the morning to confirm the shuttle time and still not ONE employee to be found. Went down to the lobby when it was shuttle-time and still NO employees. Didn't make me feel like it was a very secure place.

My wife and I stayed here six days after storm Alfred hit the area and for miles around most families were without heat and electricity on these very cold nights. I used the computer terminal next to lobby several times during my stay and I was amazed at the hundreds of phone calls and dozens of people that came in to the desk looking for a room for the night.This constant stream of people had obviously been suffering for sometime and some literally begged for a room. The Hotel was booked solid and the waiting list for a cancelation was very long.It must be extremely hard to turn away families that are suffering like that which is why I want to point out that the two people I saw working the front desk that night, Bobby S. and Marie S. showed compassion and respect to everyone that came in and went out of the hotel that night. They did an awesome job under very difficult circumstances.