1) The kid (20?) at the desk answered the phone on SPEAKER, I heard every word the other person said.
2) The missing ceiling tiles prompted a question about renovations… The answer: "New owners, the last one didn't pay taxes."
3) Bar? Closed.
4) Restaurant? Closed by Health Inspector (according to the kid) for not having sanitizer in the sinks.
5) Pool? Couldn't see it, surrounded by drapes, probably a good reason.
6) Halls smelled "funny".
7) Signs on printer paper for exits, bathrooms, etc.
8) A 10 year old girl was at the desk complaining about losing a dollar in a game, the clerk basically said "Not our machine, not our problem." I gave her a dollar.
9) sliding glass door to my room had NO lock or bar. I carry, I'm 6'4" 300 pounds, wasn't worried. 98% of other people probably would be. A .40 cal semiauto under my pillow means I didn't.
10) Both soda machines were empty. "Not our machines…"
11) At 3am when the "Religious Retreat" teens had kept me tossing and turning for 3 hours the desk clerk Susan answered the phone with "Hello". I complained, she said "Nothing I can do, they have no curfew." Downhill from there… I suggested the Police might have something to say about "Disturbing the Peace", she said it was too late to complain since I hadn't called earlier. Conversation deteriorated when I suggested she call Chaperones and wake THEM, or even call parents at home. She hung up on me. While I was deciding whether or not to exercise my "Freedom of Speech" to explain proper hotel decorum, the "Resident Manager" Harold called to tell me he had been down the hall and sent the kiddies to bed. I told him that that was a good idea, since THIS 300 pound biker was almost ready to do it myself, probably LESS politely.
12) Dunno about the free continental breakfast, slept through it.
13) Couldn't have coffee, coffee maker in the room was broken.
14) Only good thing… When I called this morning and got the General Manager Frank Falagna, he refunded my money in full. Then he hung up the phone.
15) Never again, not me, no way!
16) Oh, the room was clean, didn't smell, the tv worked (a little fuzzy until warmed up), the shower was hot, all the lights and heat worked.
So, Service sucked, the room was clean, the rest not, the location was convenient, the value was terrible for what I paid for, but ok since I ended up paying nothing. Not quite the worst place I have stayed, but damn close.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC