We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Residence Inn Hartford / Windsor

Residence Inn Hartford / Windsor – reviews, photos

3.0 of 5
100 Dunfey Lane, I-91 at Bloomfield Ave, Windsor, CT 06095
Hotel amenities
Special offer
Earn Rewards Points!
Residence Inn Hartford / Windsor
Ranked #6 of 8 hotels in Windsor
3.5 of 5 stars 25 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

25 reviews from our community

    Trip type
Traveller rating
    6
    7
    4
    6
    2
Date Rating
Upstate NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Old, not that clean, bad breakfast but nice staff.”
2 of 5 stars Reviewed 2 February 2011
1
person found this review helpful

i stayed in a couple of different rooms during the month of december Every room had something that was broken and none of them were THAT clean if you really looked, hair on the towels, refrigerator pretty dirty, etc. It was easy to see that the cleaning staff wasn't doing their best each day.
The breakfast was GROSS. I've heard folks say its free so what do you expect - NO. I've stayed at plenty of these chains with a free breakfast and this one was BAD. The food was stale and the food staff was RUDE. One morning there were no forks, I ask and got 1 with attitude but she didn't put out any others, another guy asked after me and she bit his head off.

That said the front desk staff was REALLY nice. When things were broken they were quick to try and solve the problem.

There are plenty of other hotels in the area. I wouldn't stay here again.

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Traveler89675 about Residence Inn Hartford / Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Jayne, General Manager at Residence Inn Hartford / Windsor, responded to this review
3 March 2011
My sincerest apologies that your experience at our hotel was not what it should have been. Our hotel is due for a renovation (which happens to be scheduled for August 1st of this year) but our staff should never be anything but friendly and accommodating!

I am absolultely horrified to hear the small piece of the story you wrote here. If you would be so kind, please give me a call at the hotel. I would like to get a little more feedback from you and apologize to you myself. 860-688-7474
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata, India
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Excellent place - feels like home”
4 of 5 stars Reviewed 17 October 2010

This hotel is truly a home away from home. It has nice rooms with separate entrances, liek your own apartmnets. It is a country house setting and doesn't feel like a hotel. Complimentary breakfast is very good. Quiet surroundings, courteous staff and clean rooms make it a memorable stay. I would highly recommend this place. The only con is lack of public transport. However, the hotel provides complimentary transport to nearby businesses.

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask agarwalrk about Residence Inn Hartford / Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Not impressed”
3 of 5 stars Reviewed 7 October 2010

There are many other Marriott's in the area, choose another one. Initially, I was impressed when we drove up to the property. It's secluded and it looked nice. When we got to our room we realized the outside was the best part. Our room could have been cleaner. The beds were old and uncomfortable, only one light bulb in the already dark bathroom, and the office chairs had questionable stains on them. During the night we heard noises in the walls, my guess is mice or squirrels, either way, the noise kept us up. I had a cold shower in the morning, since there was no hot water.
We complained to the front desk, all they said was "sorry", didn't offer a partial refund, nothing. Don't bother with this place.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask bevyUSA about Residence Inn Hartford / Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Top Contributor
77 reviews 77 reviews
Reviews in 54 cities Reviews in 54 cities
30 helpful votes 30 helpful votes
“Stayed here for three days”
3 of 5 stars Reviewed 12 April 2010

I pricelined this for $45 a night for three days. The hotel is tucked away in a wooded area and it looks more like an apartment complex. It's an "old school" Residence Inn and built I would think in the 80s.

When I walked in the first thing I noticed on the floor was all the dead bugs. Now, I don't blame the hotel for this because the place is in the middle of the woods, so you are going to get bugs especially on the ground floor. The rooms are dated and I am willing to be the TV is 15 years old. The interior needs to be renovated. However, the place was clean.

The WIFI in the rooms is very fast, so that was a plus as I had a lot of work to do. The breakfast, eh, ok. I mean its free so what do you expect. There is not much around in way of restuarants, though there is a Wild Wings a couple miles away, as well as a Mariott a mile away with a full resutaurant.

I am giving this three stars. Nothing wrong with the hotel, especially what I paid for it. It just needs a renovation. I would not hesitate to stay again, but some people my not like the location as it is buried in the woods and not much around.

  • Stayed April 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Bowden68 about Residence Inn Hartford / Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincy, OH
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“One of the worst Residence Inns”
2 of 5 stars Reviewed 20 February 2010
2
people found this review helpful

Residence Inn is an interesting brand, as it varies so greatly. On one end of the spectrum you have the new contemporary style, such as north of Dulles, and on the far *other* end of the spectrum falls this location. This is an old style, traditional property that has a lot of potential but falls way short.

First the pros - there is a great staff at this location. I've noticed this all three times I've stayed here. I usually don't have any great demands, but for instance, when I was ripped off by the washing machine, the girl at the front desk was extremely apologetic and refunded my money without me asking. Small, but it's the small things, right? Also, I think this is a great location. Other than the creepy, decrepit, abandoned "resort" just up the street, the area generally feels safe. I went on a 3 mile out and back run from the hotel and felt safe (I am a 34yo male with an extremely non-scary presence.) Also what I like about it is that despite the fact that its 'feet' away from an interstate, I heard no highway noise at all. I should disclaim that I didn't have a highway facing room - but I still felt the place was generally quiet.

I stayed here two years ago and they had horrible beds. Amongst the worst I've ever slept in. So when I found the same crappy beds here two years later, I was seriously bummed. If your chiro is prescribing a pool-table slate for your back, you'll be in heaven. But most people would find them --way-- too firm. It did not keep me from getting a *somewhat* decent sleep, but was far from comfortable for lounging around and watching the olympics late at night.

Food quality at the "gatehouse" is never something that's going to really impress a foodie, or even someone who has been to a decent restaurant ever, but this location seems to have really focused on spending the small bucks when it comes to institutional grub. This may not be important to a lot of people - didn't used to matter to me - but as time goes on, more often I find myself not wanting to go to yet another restaurant. When the food *looks* unappealing, its a total turnoff. Variety is totally lacking. I've been to some Residence Inns (even old style ones) that bend over backwards to make you *want* to eat there... this was far from it. Luckily there's a fantastic Indian joint in Windsor. Not a whole lot of other restaurant choices nearby though, so if your ideal location means a 'Thank Chili's It's Applebees' that you can walk to (and stumble from) steer clear of this place.

My other gripes are small, but add up. Dishwasher in the room seemed vintage 1984 and was damn near impossible to use. Bathroom trim looked nasty and needed overhauling. Fluorescent bulbs installed in fixtures attached to dimmers. Really? Not looking for mood lighting necessarily, but they were buzzing constantly. Televisions - tiny, and only 25 or so channels. Safety lock on door seemed like it was bolted on with quarter inch screws. Also, with all the room this place takes up, you'd think a workout room would be a no-brainer. Nope - you *can* go to the Gold's Gym a mile away, if that's your cup of tea, but it certainly isn't mine.

If the franchisee would re-invest in this property, I think it could really stand out. But until the beds are upgraded and some attention is paid to detail in the rooms, I'll be staying at the Hyatt Summerfield Suites 1 exit north.

  • Stayed February 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask djmd808 about Residence Inn Hartford / Windsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Windsor hotels

Hampton Inn & Suites Manchester
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1025952?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn Hartford Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d253941?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
SpringHill Suites Hartford Airport/Windsor Locks
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1175253?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Residence Inn Hartford / Windsor also viewed

Hyatt Summerfield Suites Hartford North/Windsor
Show Prices ABS:HotelCheckRates-d1176477?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Garden Inn Hartford North/Windsor
Show Prices ABS:HotelCheckRates-d224359?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Marriott Hartford/Windsor Airport
4.5 of 5 stars 60 Reviews
Windsor, CT
Show Prices ABS:HotelCheckRates-d223993?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 8 hotels in Windsor, ranked by popularity »

Been to Residence Inn Hartford / Windsor? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Residence Inn Hartford / Windsor

  • Residence Inn Windsor
  • Windsor Residence Inn
Address: 100 Dunfey Lane, I-91 at Bloomfield Ave, Windsor, CT 06095
Price range (per night):* INR8,248 - 11,480

Owners: What's your side of the story?

If you own or manage Residence Inn Hartford / Windsor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Residence Inn Hartford / Windsor
Show the lowest price for this hotel (from our partners)
Show Prices