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Howard Johnson Express Vernon – reviews, photos

2.0 of 5
451 Hartford Turnpike / I-84, Vernon, CT 06066
Hotel amenities
Howard Johnson Express Vernon
Howard Johnson Express Vernon
Howard Johnson Express Vernon
Howard Johnson Express Vernon
Howard Johnson Express Vernon
Howard Johnson Express Vernon
Ranked #4 of 4 hotels in Vernon
2.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    4
    4
    4
    4
    15
Date Rating
Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Will never go back”
1 of 5 stars Reviewed 17 November 2011

I was happy with the cheap price. The front desk manager was one of the rudest people I have ever met. When we first arrived he answered a call in the middle of processing my payment and took his time talking for 10 minutes while I stood their waiting. That was the initial trun-off. The second thing he did wrong was call about 4 minutes after check out time to tell us it was past check out time. And the third thing was being falsly accused for having ashes on the nightstand. Ya...as I waited for my deposit back he asked me why their were ashes on the nightstand. I said, that's ridiculous, we were not smoking in the room! And he went on an on about ashes. As he handed me my deposit back he told me to never book their again and never come back. I told him he should work on his customer service skills. What a joke!!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LadyJeska about Howard Johnson Express Vernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethel, Connecticut, USA
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Dirty and poor service”
1 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

The hallway and room was dirty (e.g., hairs in the shower). The alarm in the room next to us went off at 5 am and didn't turn off. After 10 minutes of it, we called the front desk to ask them to turn it off. 15 minutes later, it was still going so we called again and they didn't answer. Since we had to wake up at 6 am anyway, we just tried to ignore it.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask SKDEWITT about Howard Johnson Express Vernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“looks are deceiving until you get to your room”
3 of 5 stars Reviewed 10 September 2011

room is clean and everything works
limited parking for big truck or car with trailers
rooms do come with terrace/patio with two chairs
big doors when you enter room
tub & shower/with soap shampoo conditioner
coffee maker in room{of course coffee}it was in the bathroom
safe area,good nights sleep
2 great restaurants close by{walking distance}1 open 24 hours

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask christopher g about Howard Johnson Express Vernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Worst hotel ever!!! Worst service ever!!”
1 of 5 stars Reviewed 8 September 2011 via mobile

It's one thing to book a cheap hotel knowing it's not going to be the best. It's another showing up, waiting over a half hour in the lobby with no one talking to me about why my room isn't ready. After the manager went outside to talk to one of his mates for a half hour someone else had to tell me my room wouldn't be ready for another half hour. I'm not from this small town, but this is unacceptable. The hotel wasn't even close to being full.... Unless you count 5 cars in the parking lot packed. Rude service, inexcusable behavior, stay far far away.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Badstainless about Howard Johnson Express Vernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Storrs, Connecticut
1 review
“Wonderful experience”
4 of 5 stars Reviewed 31 August 2011

A bargain. Clean rooms, quiet, no foul odors, nice continental breakfast, pets allowed, & convenient access for the handicapped. The management accommodated my request for a refrigerator & microwave promptly. It was a very nice escape from hurricane Irene. But admittedly I've stayed in better--for $150 per night and up! You won't be disappointed with your stay here.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Marv T about Howard Johnson Express Vernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Howard Johnson Express Vernon

  • Howard Johnson Vernon
  • Vernon Howard Johnson
Address: 451 Hartford Turnpike / I-84, Vernon, CT 06066
Price range (per night):* INR3,288 - 4,180

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