Stayed here for a couple of nights with my wife and 2 young children. Location-wise, the suites are first rate - only a five minute walk downtown. Parking is free and plentiful. Price is excellent.
You are basically getting a one bedroom apartment - big kitchen, living area, bath and bedroom with 2 double/queen beds. Square footage would be impressive. But, the room felt very dated and wasn't as clean as you'd expect or like which certainly put my wife on the back foot. This felt to me more like an aparthotel where people stay extended periods of time away from their family and spend little time in their rooms, but like to stretch out once in a while.
TV had about 10 channels (would have obviously liked more) and the bathroom, although having a whirlpool bath (which I would never have used in a month of sundays due to the cleanliness aspects mentioned earlier) was old and in need of a remodelling - basically the whole place could have had some TLC.
No bar or restaurant, the lobby resembled more an entrance to a business, but the receptionist was kind and chatty.
Free internet access - you had to get a log-in from reception.
To summise, great location and price, but the place is in need of love. If they spent something on this they could increase their rates and happily get away with it!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 March 2011
Thank you for your detailed review of your recent visit. We are glad you enjoyed our spacious suites and front desk hospitality, and we are sorry for any issues that you experienced while staying at our hotel. We are currently under new management and are in the process of renovating all the rooms to alleviate any and all concerns you have brought up in your review.
When the full renovations are complete, you will see upgraded carpeting and furniture, along with upgraded media capabilities in the rooms. We hope to achieve all the targets we have set for ourselves and it's review like your own that allows us to understand the true impact of our changes.
We invite you to stay with us again once our renovations are complete to experience the new hotel and we again thank you for taking the time out to give us your thoughts on your recent stay.
Best regards,
Vincent Ip
Management Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC