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Residence Inn Hartford Rocky Hill – reviews, photos

3.0 of 5
680 Cromwell Ave, Rocky Hill, CT 06067
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Residence Inn Hartford Rocky Hill
Residence Inn Hartford Rocky Hill
Residence Inn Hartford Rocky Hill
Residence Inn Hartford Rocky Hill
Residence Inn Hartford Rocky Hill
Residence Inn Hartford Rocky Hill
Ranked #5 of 5 hotels in Rocky Hill
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    10
    6
    8
    1
    1
Date Rating
Little Compton, Rhode Island
1 review
“long term customer”
5 of 5 stars Reviewed 18 January 2012

I had the pleasure of staying at the Residence inn Rocky Hill Ct for 2 1/2 years while working in the Middle town Ct arw for a Project .
This hotel is well suited for the Long tern Person who want to feel like they are at Home. Rooms are clean New Flat Screen TV's Wired internet Free breakast every day, Close by to Shopping, Banks, Gas & other stores

The Staff is great and even though they had changed managers for the site, They make you feel like you are at home. Free parkng, Three days / week they have a get together startingat 6 pm with some type of food , Beer & Wine ( free) Some rooms have Gas Fireplace ( Mine did ) and it was very nice to sit at the Desk while doing some work , have the TZV on and the fireplace going. Just like home.

Room Tip: Ask for a room near the back of the hotel to avoid the Truck Noise as the Highway is near by and the...
See more room tips
  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mjbug about Residence Inn Hartford Rocky Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timmycg99, General Manager at Residence Inn Hartford Rocky Hill, responded to this review
24 January 2012
Thank you greatly for your review. It was certainly our great pleasure to have you stay with us during your long term stay. I am glad you had such a positive experience and we look forward to having you stay with us again soon.
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Sterling, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Nice Property”
4 of 5 stars Reviewed 12 January 2012

I recently stayed at this property for business. This was my second time staying at this hotel and both stays were great. The staff is very nice and helpful. The rooms and property are clean. The breakfast is a bit weak. They have also offer a free catered dinner each time i was there.
The only downfall as is with each Residence Inn is Queen beds only, no kings
I recommend this hotel.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tgj77 about Residence Inn Hartford Rocky Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timmycg99, General Manager at Residence Inn Hartford Rocky Hill, responded to this review
24 January 2012
Thank you for your review and for being a loyal Residence Inn customer. Feedback like this helps us to constantly improve. I am very sorry to hear that our breakfast options were not to your liking. We are always trying new ideas and adding new choices. We look forward to your next stay us and thank you again for choosing Residence Inn by Marriott-Hartford Rocky Hill.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Terrible”
2 of 5 stars Reviewed 17 October 2011

Room smells house keepers was No good real bad service an they smell just like cirggerttt...neva change my sheet the whole stay because scary of my dog please I pay good money for poor service.......will stay again Hell no...I leave an went to residence inn in down town Hartford an it was da best room was clean room service was da best......

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask yazmike about Residence Inn Hartford Rocky Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timmycg99, General Manager at Residence Inn Hartford Rocky Hill, responded to this review
24 January 2012
We are very sorry to hear about your experience. Please feel free to reach out to me directly to discuss further so we can ensure something like this does not happen again.
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Tulsa, Oklahoma
1 review
“Barking Dog keeps us awake all night”
1 of 5 stars Reviewed 9 September 2011

This is our second night here and last night the dog just jumped and made noise all night but tonight it's barking and barking and barking and nothing can be done. We will not get any sleep again. Management cannot enter the room or contact the owner and we're just out of luck. I hope we don't have a wreck tomorrow after two nights of no sleep.

By the way, we're dog owners and dog lovers, but we would not dream of leaving a barking dog in a hotel at night to keep other residents awake.

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SVineyard about Residence Inn Hartford Rocky Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
timmycg99, General Manager at Residence Inn Hartford Rocky Hill, responded to this review
25 September 2011
Please accept my apologies for this inconvenience. We love having our four legged friends stay with us and we do our best make our expectations clear to their owners in regards of being reponsible and considerate of their neighbors. We have all our guests sign a pet policy upon check in detailing that they are responsible for cleaning up after their animals when the are walked, and of course being respectful of all our guests in regards to barking or any type of excessive noise. When this happens we attempt to contact the guest immediately to let them know there is a disturbance. sometimes the guest is not in their room which often is the reason for such behavior by the animal. Once we do contact the owner, we let them know the problem and ask them to not leave the animal alone for any long periods of time to avoid any further disturbances.
Thank you for bringing this to our attention. We shall continue to do our very best to correct such problems and ensure everyone has a the best possible experience her at Residence Inn by Marriott-Hartford Rocky Hill.
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UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Average to Good Hotel”
3 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

Stayed in the Marriott for a few weeks in a 1 bed room. The positives are:

- great spacious room with separate living and bedroom areas.
- appliances in the kitchen with good sized Fridge/Freezer, Microwave, Dishwasher and 2 hob burner
- plates, cups etc all the basic kitchen essentials
- a free simple buffet breakfast in the morning
- convenient location near I-91
- ample free parking
- staff helpful and pleasant
- small but adequate gym
- great manager
- well furnished and maintained
- LCD tvs in the rooms and good channels
- free internet and use of pc and printer


The downs are:
- Hotel is too close to the road causing much road noise
- The walls and ceilings seem to be constructed of paper so it can be noisy
- The beds aren't standard Marriott beds and a bit too soft
- Showers could be more powerful

  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask smith112a about Residence Inn Hartford Rocky Hill
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Additional Information about Residence Inn Hartford Rocky Hill

  • Residence Inn Rocky Hill
  • Rocky Hill Residence Inn
Address: 680 Cromwell Ave, Rocky Hill, CT 06067
Price range (per night):* INR7,691 - 12,539

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