For one of our party, we needed handicapped-accessible lodging. Well, this was NOT the place to stay! We were too late to book more wisely for the weekend of Yale's graduation, so there was no where else we could have gone. To convert rooms for "handicap-access" the hotel had made a sloping entrance into its basement. This entrance was the extent of the "accessibility"; if you needed a high toilet, wheelchair space around the toilet or extra grab bars, forget it. ALL of these "accessible" rooms were smoking rooms (--none of us smoked). The hall itself positively reeked of cigarettes--and urine. It smelled like parts of the Port Authority bus terminal. The rooms themselves "only" stunk of smoke. The housekeeping was poor. Cigarette burns marred the bathtubs and sinks; the bedspread was pocked with burns. The "white" towels were literally grey with age. The pieces of furniture were banged up or even damaged. We had only one chair instead of two. The iron and ironing board were missing. In one room, the high basement window curtains were partially unhooked and could not be closed; in the other room the clothes rack was unusable (there were no closets), actually hanging off the wall. Staff members individually tried to be helpful, but the whole set-up was the problem. To be fair for this review, I did patroll the upper two floors--one was all non-smoking and the top was a wing of each. None smelled at all and the linens in the carts outside rooms being made up looked acceptable. The furnishings up there were all the same as ours, but in good condition. It looked like the nothing-special but satisfacory Days Inn we had hoped we were booking. BUT, again, if you need handicapped accessible space, even if you smoke, this hotel is the literal PITS.
- Days Inn Milldale
- Milldale Econo Lodge
