My boyfriend and I stayed in a room with king-sized bed. Upon entering the building, the first thing I noticed was the hotel's a little old. The hotel's age reflects on their carpeting. It was old and a little dirty. We used the staircase going to our bedroom (I wasn't sure if they have elevator).

Next thing I noticed was our room's door. It was hard to open and the lock did not recognize the card key initially. Secondly, the carpet, again, looks a little worn. Their ceiling also reflects stains on some spots. And so I was a little afraid that there might be bed bugs. Luckily, there were none. Their bed and pillows are comfortable enough that made us sleep soundly the whole night.

The toilet bowl had rings and when you flush it, the water had some dirt particles. It even makes loud sound when you are flushing it, which sounded like it's clogged or something. When I took a shower, the water supply was weak. I had to stand as close to the head as possible to wash off the soap from my body.

It was a bit chilly the night during our one night stay and so we decided to turn the heater on. Voila! The heater started to smell like it's burning after 5mins of turning it on.

I recommend people to spend a few extra bucks to rent rooms in known chain hotels around the area than stay in this one. Keep out!

I booked my vacation at the Hilltop Inn. I was pleased with every aspect of the accomodations I found the staff to be welcoming and hospitable, would return again
to this Inn.

This hotel was fine - price was great, clean room, nice pool. The service was very good. I saw lots of negative reviews for this hotel - none of which I experienced.

My boyfriend & I contacted this hotel at about 5:30pm to book a room for that night; however, later that evening we discovered that we had to get home immediately. We called to cancel, but were told that we would still be charged $75 for the night. When I questioned this (we were NEVER informed that this was a non-refundable booking), "Mike" at the front desk told me that he was going to go ahead and charge me the full amount for the night, and then he cited a price that was quite a bit higher than the amount we were quoted when we initially called. My boyfriend got on the phone at this point, and "Mike" informed him simply that he was charging my card and that he "didn't have time for this BS" and hung up!

As we didn't want to experience any more of "Mike's" customer service skills, we did not call back. Of course, I am disputing this ridiculous charge on my credit card, and we would never consider staying there. Based on some of the other reviews of this place, it sounds like it's a lucky thing we never actually had to step foot into this place anyway. For the room prices, you would think they could afford to train their employees on how to provide even reasonably decent customer service (it's not rocket science...).