Very friendly staff ...Good location ..near I-95 and fast food restaurants. I am pleased with the cordial attendant and the very clean rooms. It felt like home...a hidden gem

I chose the Hilltop Inn because it was the most reasonably priced hotel near Mohegan Sun that had shuttle service. Their website quoted a price of $125 but also claimed to match or beat rates. I had a quote of $109 from Hotels.com so I called and they honored the lower price. Great!

I made the reservation and inquired about the shuttle service mentioned on the site. I assumed it was complimentary like most other hotels in the area but it was an extra charge of $10 per person and they highly recommended reserving a spot in advance. That would cancel out the good rate I had found but I had already made the reservation and I didn't care to go back to researching a new place, so I signed up.

The hotel itself was fine. Just fine. Average. Not great, not horrible. Your basic inexpensive motel. The front lobby was clean and well-kept. The hallways were a bit dark, but not scary. The room had a slight stale smell to it, and some of the towels had set-in stains, but there was a fridge (unplugged) and a microwave and complimentary breakfast in the morning so I was content.

Unfortunately, when it came time to take the $20 shuttle, we were told that the other people who had reserved spots had cancelled so it was just us. The shuttle driver wouldn't show up to drive only two people so we ended up getting driven to Mohegan by (who I believe to be) the manager, in her personal mini-van. It was obvious she didn't want to drive us but she also didn't want us unhappy. We offered to drive ourselves but she said she would drive us there for free if we got a cab back. We were already in the back seat, ready to go, so we agreed. It wasn't until we were on the highway that she mentioned a cab would cost around $40.

As I stated, the place was nice enough, but I wouldn't return. I appreciate the manager trying to do what she thought was right, but in the end I was left feeling dissatisfied and slightly ripped-off.

My boyfriend and I stayed in a room with king-sized bed. Upon entering the building, the first thing I noticed was the hotel's a little old. The hotel's age reflects on their carpeting. It was old and a little dirty. We used the staircase going to our bedroom (I wasn't sure if they have elevator).

Next thing I noticed was our room's door. It was hard to open and the lock did not recognize the card key initially. Secondly, the carpet, again, looks a little worn. Their ceiling also reflects stains on some spots. And so I was a little afraid that there might be bed bugs. Luckily, there were none. Their bed and pillows are comfortable enough that made us sleep soundly the whole night.

The toilet bowl had rings and when you flush it, the water had some dirt particles. It even makes loud sound when you are flushing it, which sounded like it's clogged or something. When I took a shower, the water supply was weak. I had to stand as close to the head as possible to wash off the soap from my body.

It was a bit chilly the night during our one night stay and so we decided to turn the heater on. Voila! The heater started to smell like it's burning after 5mins of turning it on.

I recommend people to spend a few extra bucks to rent rooms in known chain hotels around the area than stay in this one. Keep out!

I booked my vacation at the Hilltop Inn. I was pleased with every aspect of the accomodations I found the staff to be welcoming and hospitable, would return again
to this Inn.