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Americas Best Value Inn - Niantic / East Lyme – reviews, photos

256 Flanders Road, Niantic, CT 06357
Hotel amenities
Americas Best Value Inn - Niantic / East Lyme
Ranked #5 of 7 hotels in Niantic
3.0 of 5 stars 8 Reviews
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8 reviews from our community

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Osceola, AR
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“needs improvement”
2 of 5 stars Reviewed 9 July 2009

You have to wonder how hard the owners are trying. There are many problems with the room that I received. I checked in late, around 9:30 pm, and all the "coupon" rooms were taken, so I took a more expensive room. I could have gotten a better deal with another motel, but like I said, it was late.

The good? They do have good internet access and the shower is clean and works well... the two things I use/require. Also, the front desk (owner) is friendly enough. There are the courtesy soap and shampoo, but that's it.

The bad? There are several small things that need to be fixed... like painting spots and tightening loose screws. A major improvement would be to soundproof the walls. You can hear your neighbors talk and play a guitar, like mine did.. until late. Add to the fact that the door is loose, you can hear every sound outside also. There is no free coffee, as almost every other motel offers. The bed is squeeky loud.

The bottom line: Is the room in line with what you pay? Well, if so, it's barely. I do think you can get a better deal, as the competition is strong here. I don't know if i would recommend this to a friend. If they lowered their price by 20%, then yes. As it is, hmmm...

  • Stayed July 2009, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BAHnOsceola about Americas Best Value Inn - Niantic / East Lyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review
14 December 2010
Dear Guest,

Thank you for choosing Americas Best Value Inn-Niantic/East Lyme for your recent stay in our area.

I’m sorry that you were bothered by noises both from inside and outside.

Upon receipt of your review, the following steps were taken:

1) The management received extra training as to their responsibility to see to it that noisy guests are reminded to be considerate of other guests.

2) We are looking into the possibility of adding free coffee to our breakfast menu.

I hope that the next time you visit in our area you will once again choose to stay at Americas Best Value Inn-Niantic/East Lyme. I think you will be greatly pleased.

Sincerely,
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Nashville
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Basic and cheap, but seedy feeling.”
2 of 5 stars Reviewed 23 July 2007

Good:
- Location
- Price
- Decently clean
- Quickly cold A/C
- Rooms available in high demand

Bad:
- Was given a key to someone else's room. When I opened the door, there was a guy in the bed!!!! Major flaw.
- Musty smell in room (but this went away with the A/C on)
- Window curtain didn't provide 100% privacy
- Deadbolt wouldn't lock completely
- No shampoo
- Towels were literally a third the size of a normal towel, and there were no extra ones.

  • Stayed July 2007, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask Lactoes about Americas Best Value Inn - Niantic / East Lyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review
14 December 2010
Dear Guest,

Thank you for choosing Americas Best Value Inn-Niantic/East Lyme for your recent stay in our area.

I am glad that for the most part your visit with us was a pleasant one. I’m sorry for the mix up with the room keys. I’m sure this must have been a startling incident for both you and the room’s occupant.

Upon receipt of your review, the following steps were taken:

1) Housekeeping staff received extra training in making sure that the room is properly stocked with towels, face cloths, shampoos and other products. They also received instruction in making sure that the window curtains work properly.

2) Registration staff received extra training in making sure that they give each of our guests the proper room key.

I hope that the next time you visit in our area, you will once again choose to stay at Americas Best Value Inn-Niantic/East Lyme. I think you will be greatly pleased.

Sincerely,
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Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Not very good at all!”
1 of 5 stars Reviewed 26 June 2006

Stayed here 1 night with my family (wife, 4 yr. old, 1 yr. old) before an early morning outing near Niantic.

They did not have any crib even though it was requested before hand and my daughter ended spending the night on a sleeping bag we had to put on the floor.

The room was old and in poor/fair shape. The sheets were clean but had holes from cigarettes burns in them. The bathroom was fair, but the showerhead was very rusted over and only a trickle of water came through.

There was an unsavory element in the parking lot and it looks like several rooms are rented as "bad" apartments on a semi permanent basis.

Would never stay at this place again and recommend others to be warned.

  • Stayed June 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask CTMcP's about Americas Best Value Inn - Niantic / East Lyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review
14 December 2010
Dear Guest,

Thank you for choosing to stay at Americas Best Value Inn-Niantic/East Lyme during your recent visit to our area.

I am sorry that there was not a crib made available for your daughter. That matter is being looked into, since you did request it ahead of time. I want to do my best to see to it that that doesn’t happen to anyone else.

Upon receipt of your review, the following steps were taken:

1) The registration staff received extra training in seeing to it that any requests made ahead of time and agreed upon are filled.

2) The security staff received extra training in making sure that the property is properly watched over to protect our valued guests.

3) The maintenance staff was instructed to inspect the shower in the room which was assigned to you and make sure that it is working properly.

I hope that the next time you visit in our area, you will once again choose to stay at Americas Best Value Inn-Niantic/East Lyme. I think you will be greatly pleased.

Sincerely,
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Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
46 helpful votes 46 helpful votes
“Basic and cheap for the price”
3 of 5 stars Reviewed 16 February 2005
7
people found this review helpful

My BF and I stood here because of an EXTREME last minute decision to go to Mohegan Sun. (talking 9pm!!) Everywhere in the area was booked, or so they were telling me on the phone, and since basically we needed just a place to crash, we wound up here. I'm undecided on whether we'll stay here again.

Pros:
Microwave and fridge in the room with a small freezer.
Close to the highway.
Management was friendly enough and allowed us a late checkout.
The room was a good temperature and was adjustable.
There was a bathtub.
The room was adequate size with enough cable channels to please.
There was no funny smells in the room.
Very close to the casinos (about 10 min from Mohegan Sun, 20 from Foxwoods)

Cons:
The bed did not have a fitted sheet on it, just a sheet thrown on the bed.
There were mysterious brown stains on the walls in the bathroom. Looked more like something spilled or burned, than something nasty.
Only amenity provided was shampoo and soap, but then again for $59 I wasn't expecting much.
Only one hanger in the room and it was a wire hanger.
Room was of the drive up to your door type. (Could be a pro depending on your view)

Basically, I'm unsure if I would stay here again. Next time we may try a different budget hotel since we're not picky, our only requirements are cleanliness and a comfortable bed!!

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Ask MissJannaNY about Americas Best Value Inn - Niantic / East Lyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alpineinn-vt, Webmaster at Americas Best Value Inn - Niantic / East Lyme, responded to this review
14 December 2010
Dear Guest,

Thank you for choosing to stay at Americas Best Value Inn-Niantic/East Lyme during your recent visit in our area. I hope that you and your BF had a wonderful and hopefully productive time at the local casinos.

I’m glad that you found our management to be friendly. It is our intention that our valued guests always be treated in a friendly manor, but it is always nice to have that behavior confirmed by our guests themselves.

It is also nice to know that for the most part you liked your room.

Upon receipt of your review, the following steps were taken:

1) Both house keeping and maintenance were notified about the brown stains on the bathroom walls of the room which you occupied and asked to see to see to their removal.

2) Housekeeping also received extra training concerning using a fitted sheet in making the bed.

I hope that the next time you visit in our area you will once again choose to stay at Americas Best Value Inn-Niantic/East Lyme. I think you will be very pleased.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Americas Best Value Inn - Niantic / East Lyme

256 Flanders Road, Niantic, CT 06357
Price range (per night):* INR3,112 - 6,336

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