We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Quinta Inn & Suites New Haven – reviews, photos

2.5 of 5
400 Sargent Drive, New Haven, CT 06511
Hotel amenities
La Quinta Inn & Suites New Haven
La Quinta Inn & Suites New Haven
La Quinta Inn & Suites New Haven
La Quinta Inn & Suites New Haven
La Quinta Inn & Suites New Haven
La Quinta Inn & Suites New Haven
Ranked #7 of 12 hotels in New Haven
3.0 of 5 stars 105 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

105 reviews from our community

What travellers say about this hotel
  • Free shuttle(5)
  • Queen beds(3)
  • Very nice(3)
Traveller rating
    9
    41
    24
    16
    15
Only show reviews for Family (29) | Couples (13) | Business (22)
Date Rating
Philadelphia
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Ugh”
1 of 5 stars Reviewed 5 February 2012

I've stayed in a lot of La Quintas... and let's be clear, they are for budget travelers. The one in NYC is a good deal, for example... but THIS one... horrible room. Insufferable heating unit that just roared, making the air so dry you could hardly breathe. The room reeked of cigarette smoke (and this is an improvement over the FIRST room... had to switch). The staff is incompetent and totally indifferent to the needs of the clients. And breakfast is hideous... coffee that is so weak that it's useless, totally tired canned fruit, commercial level muffins (preservatives, gummy tasting). Never again.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by gabrielpPhiladelphia for New Haven
Ask gabrielpPhiladelphia about La Quinta Inn & Suites New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Sufficient”
3 of 5 stars Reviewed 16 January 2012
3
people found this review helpful

We stayed at the La Quinta this past weekend for an overnight trip to New Haven for a hockey game and visit to the Peabody Museum. The hotel staff was quite friendly and helpful, first when I called to confirm the reservation and room type, and later when I needed bedding brought to the room.

There was a bit of delay checking in, though. There was only one person at the desk and a line of people checking in at 9:30 at night.

The room was clean enough, and there were 3 beds (2 doubles and a sofa bed), so that suited our family's needs. The beds were comfortable. We couldn't figure out how to turn the heat on, though. We could have called the front desk, but we didn't mind a cool room.

Breakfast was plentiful if a bit low-end. There was a good variety of low-quality foods. However, there was a waffle maker, which is always a hit with my family.

In terms of noise, it was a bit weird. Walking down the hall, I could hear the yapping of a small dog in a room two doors down, but when I was in our room, I couldn't hear the dog, but I could hear the tv on in the room across the hall from us. However, we weren't disturbed by it. The room faced the highway, but we didn't really hear any highway noise.

I really didn't have any complaints. It was exactly what you get for the price, which was $89 a night. Nothing special, but nothing appalling.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Ww1614 about La Quinta Inn & Suites New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
“Worst stay ever”
1 of 5 stars Reviewed 13 December 2011

The hotel and the chain's reservation system do not coordinate properly, so the front desk didn't have our correct reservation. They put me in a smoking room the first night. The smell was horrible and the bathroom was dirty. I didn't want to even TOUCH the sheets. The breakfast area is crowded and there isn't enough seating. Though the staff tried to address our needs, they were clearly overwhelmed. A horrible experience, so please stay somewhere else in New Haven.

  • Stayed May 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask BicoastalCa about La Quinta Inn & Suites New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Haven hotels

The Study at Yale
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1217689?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Farnam Guest House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d616675?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn & Suites New Haven-South-West Haven
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1147191?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Touch of Ireland Guest House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d74838?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2139232?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
usa
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Friendly Staff”
5 of 5 stars Reviewed 13 December 2011

Pet friendly hotel, no pet fee, friendly staff. Easy check in and check out.

Room Tip: Higher floors are quieter.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Khadihja R about La Quinta Inn & Suites New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paulgson
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Quiet and enjoyable stay.”
5 of 5 stars Reviewed 19 November 2011 via mobile

Very clean; helpful staff; including van ride to Yale campus because parking is very tight any time of day.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask paulgson about La Quinta Inn & Suites New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed La Quinta Inn & Suites New Haven also viewed

New Haven Hotel
4 of 5 stars 152 Reviews
New Haven, CT
Show Prices ABS:HotelCheckRates-d85912?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
New Haven Premiere Hotel and Suites
4 of 5 stars 123 Reviews
New Haven, CT
Show Prices ABS:HotelCheckRates-d85908?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Courtyard New Haven at Yale
3.5 of 5 stars 145 Reviews
New Haven, CT
Show Prices ABS:HotelCheckRates-d83697?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 12 hotels in New Haven, ranked by popularity »

Been to La Quinta Inn & Suites New Haven? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about La Quinta Inn & Suites New Haven

  • La Quinta New Haven
  • New Haven La Quinta
Address: 400 Sargent Drive, New Haven, CT 06511
Price range (per night):* INR5,225 - 8,170

Owners: What's your side of the story?

If you own or manage La Quinta Inn & Suites New Haven, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
La Quinta Inn & Suites New Haven
Show the lowest price for this hotel (from our partners)
Show Prices