My husband and I and another couple spent one night at this pleasant looking inn. The rooms are as seen on their website from which you can pick a specific room avoiding most surprises. Our room was fine, had a small couch, window airconditioner, and an extra sink in the bedroom. The other couple had a room that was a bit smaller than they would have liked. It also had steaming hot water in the toilet!

We arrived earlier than the appointed check in time and were told to come back at the stated time. It would have been more gracious if they had done whatever paperwork needed to be completed (since they already had all our information and credit card I'm not sure what that needed to be), gave us our key and told us the room would not be ready until the appointed time. Instead they left at 5PM, and left our key in an envelope with information about the hours of the continental breakfast.

The stated hours for the expanded continental breakfast were 6:30 AM - 10:30 AM. We arrived for breakfast at 7:45 AM. One other couple was already there. No staff was present or anywhere to be seen. There weren't any bowls available for the cereal or fresh fruit. Nor were there any spoons or knives left out for use. The sign said "Hard Boiled Eggs". There was one. It didn't appear that the Inn was full and had simply run out of items. The only dirty dishes were from the other couple.

Overall, although the room was fine, the experience ended up being negative. Perhaps we were there on an "off" day but I would try other lodging in the area before returning here.

I stayed in one of the "apartments" (2 bedrooms and one bath) behind the Maples Inn over a weekend in October, 2007. I'm not sure how they compare to the rooms in the Inn itself, but these apartments are really run down. Everything needs to be renovated (especially the bathroom which was tiny). It was quite cool the night I spent there (in the low 40's) and we couldn't figure out how to get the heat on. When I called the front desk, the lady working that night had no idea how to work the heat, or the TV (which only got 3 stations, one being the Cartoon Network) or where to suggest for dinner....nothing. All she could do was bring over 4 extra blankets......so we wouldn't totally freeze to death. She was basically useless. And these apartments are really expensive! I don't mind paying for a great inn, but this was not one of them. That's the kind of service we received, terrible.
Even though I had to pay for 2 nights, I left after one. It was awful!!
As far as breakfast is concerned, they only serve a continental breakfast which was disgusting. Wrapped up muffins in saran wrap, fruit salad brought in from some local eatery, cereal in glass jars and coffee and juice. No one there helping.....no fresh anything! I stayed in numerous inns over the past summer as I traveled around the northeast looking at colleges with my daughter, and let me tell you, the Maples Inn could not begin to compare to places I stayed for half the price. I would never stay here again.

This was our first stay of our three week New England Vacation. We reserved all our reviews until the end of the trip, so we could evaluate all of the B&B's, Inns, hotels as a whole in comparison to the others. This B&B was lovely, along the drive we the scenery and residences kept getting nicer. The room was on par with the other locations in most regards. There was a mini kitchen and extra sink, nice extras. The floors creaked the most of any place we stayed, but we never heard anyone else walking around. We had like a mini suite, very nice, especially for the price (only $114 a night)! Everything was very well maintained and the dining area was large, bright, and had lots of style and mirrors. There was a large wrap around porch and simple out side sitting area. This B&B was very quiet, and out of the way, save for another B&B right next door that looked even better. Can't remember the name of it at the moment, but we immediately wished we had stayed there (it could have been a lot more expensive though). We only stayed at the Maples Inn for a couple nights, well worth the money, excellent location to visit the Tigin Irish Pub (live music), the Wadsworth Atheneum, and the Bruce Museum of Art & Science.

Beautiful property, lovely room (dove porch #208) owner very nice over the phone but....next morning at continental breakfast we arrived at 10am (the letter left w/ our room key said breakfast was available until 11am). Staff arrived about 10 minutes later, ignored us and proceeded to make themselves toasted bagels as they removed breakfast items (starting with orange juice and coffee) and did not ask us if we were done. we were in the middle of breakfast and had planned on having coffee on the wrap around porch. we felt so rushed and almost pushed out that we did not finish eating breakfast, gathered out things and left. we have stayed in a number of bed and breakfasts and have never encountered something like this before. hopefully it was a fluke, we notified the owner via e-mail but received no reply and decided to let others be aware of our experience