Just had Christmas dinner here. The facility is stunning inside & out. It's apparent that the owners have spared no expense in maintaining it at the highest of standards. The food is likewise top notch both in preparation & presentation. However, the wait staff were a very sorry lot. We had our dinner at the last seating of the day & it was more than apparent, once we were seated, that the wait staff couldn't wait to get out the door. The service was very erratic, compounded by the fact that our waiter had only a slim grasp of the English language. A "Greyhound" cocktail needed to be spelled out for him, letter-by-letter. (And then he asked for the contents of same.) Repeated requests for an additional dinner roll for each of our companions went unmet. On the third try, the waiter offered an explanation & no one at the table could understand what he had said. But still no roles. The table water he served wasn't cold. It couldn't have been. There was no ice! And getting another glass of same took three tries. All the while, there were wait staff all over the place, hustling about, & doing what we we weren't sure, except for one thing. As it was the last seating of the night, as soon as another table of diners stood to leave, they swooped in like vultures & the table was stripped bare in nanoseconds & not reset. And then they would shuffle about & lurk, eyeing our party as if to say: "Aren't you done YET?" (The fire in the fireplace, near our table, was not kept lit & went out. Too much trouble to throw on another log?) Totally unpleasant. We all felt it. Very uncomfortable. The first time we've tipped less than 20% in dog years. Our advice: Never go here on a holiday.

we got married at the roger sherman inn on december 30th. the staff was very attentive and as excited as we were. it was a small, private ceremony followed by lunch. it was more than perfect. the room provided for the ceremony had a fireplace and was nicely understated. the private lunch room was perfectly appointed and the food fantastic. would recommend new canaan as the spot for gay and lesbian weddings. u can get ur license in less than an hour, drive down the street to the roger sherman and have a wonderful time.

My husband and I spent a delightful afternoon in the newly refurbished bar room at Roger Sherman Inn. The new owners, Joseph and Naz, have kept the beauty and charm of this landmark inn, while updating the bar area and menu. The new bar is simply divine.

The Inn is especially lovely at Christmas with the beautiful decorations. I enjoyed the nutcracker collection over the fireplace when you enter, as well as the garlands throughout.

The Roger Sherman Inn used to be the place you only went for weddings and anniversaries, or if your Grandma was in town. Beautiful, but a bit stuffy, very expensive, and strict dress code throughout. Joseph (former owner of Le Chateaux in South Salem) and Naz have created a comfortable bar room where you can come for a delicious yet more casual meal. If you get lucky, Naz might even be bartending. Prices are reasonable and the menu is varied and interesting. Don't miss the flatbread of the day, which was superb!

They have live music Thursday - Saturday, and I hear it's lots of fun - I know we'll be back to check it out!

My husband made reservations for lunch to celebrate my birthday. We live 1 1/2 hours away
but arrived at 2:15 for lunch which was the time of our reservation. When we arrived the receptionist told us that lunch had been cancelled for that day due to broken water pipes and someone from the inn was supposed to have called us. No one had called us, and there was no message on our machine when we arrived back home, another 1 1/2 hours later. What a waste of a day, and what a disappointment for my birthday. We never ate lunch there and we will probably never return.