I live in waterbury, a neighboring town. I decided to check out this hotel just out of curiosity. I was pleasantly surprised by how keep they were to customer satidfaction. The manager for this hotel is a shining example of how hotel management is suppose to be. I received an excellent group rate for my wedding...we also got to do our rehearsal in their conference room. She(mgr) took the time to address all our issues even when she was off the clock.

If you are looking for an affordable clean hotel that offers excellent service, look no further. Now I recommend this spot to all my peeps. It is centrally located, parking is ok, all neighboring towns are just 10 mins away.

Chris

I stayed one night, a Friday in September, before a meeting at Quinnipiac on Saturday. First impressions were good with plenty of parking near the entrance, and a quick and friendly checkin. Unfortunately, the smell of smoke was very strong in the room we were assigned, despite this being a non-smoking hotel. The front desk clerk apologized and moved us to another room, which was much better. No real complaints about the room itself. Things seemed clean and well-kept. The wireless Internet gave us no problems. The main word of warning is that if you are a light sleeper, you will not like this hotel. The walls are apparently very thin. There seemed to be very few people staying on this night, but we could still hear conversations out in the hall loud and clear and every footstep people took on the very creaky floors. Our room was also on the end near Route 63, so we could also head plenty of traffic noise. Maybe it's not so bad in other parts of the hotel. But the way sound carries in the building, I'd expect it to be problematic if more rooms were occupied. In the morning, we were satisfied with the above-average breakfast selection. We also reported a minor maintenance problem at checkout but we don't know whether it was addressed. All in all, a decent stay, but I'll probably try something else when I visit the area again in the spring.

Negative: I think its to pricey. Walls are very thin, you can hear everything your neighbor is doing. I was here during the storm. They have no back up generators. I was ready to go within an hour. No ATM machine. Positve: clean and a lil friendly. They can do so much better.

Very friendly & professional & courteous staff - all staff: front desk staff, buffet staff, & cleaning staff.
Clean, nicely decorated lobby & grounds.
Located a short distance from Route 8. Area quiet and felt safe at all times.
Clean & well appointed room with very comfortable king bed (& extra pillows), fridge, coffee maker, etc
Free daily breakfast buffet included hard boiled eggs, cereals & oatmeal, yogurt, bagels, pastries, fruit, juices, make-your-own waffles, coffee & tea - all tasty & fresh. Nicely decorated breakfast dining room with big screen tv.
Front desk staff made us feel very welcomed!
We would definitely stay there again!