I booked a room here as part of a last minute weekend trip, so I contacted the hotel directly after checking them out online. When I called, the woman who answered the phone answered it as "Seaport Holiday Inn Express".
When I got to the location, the hotel sign said Holiday Inn Express. They had trouble finding my reservation when I checked in. But when I gave them the confirmation number, they started to sift through different keys and directed me to another building out back. THIS BUILDING WAS NOT IN ANY OF THE PICTURES ON THE WEBSITE. It was only then I realized that I had not booked a room at the Holiday Inn Express or at any of the rooms in the pictures, I had booked a room at a disgusting and mildew room in the run-down building they were hiding.
NONE OF THE WEBSITES DIRECT YOU TO WHAT YOU WILL ACTUALLY GET!!!
In the end, I stayed at the Holiday Inn because the room was too gross.
- Holiday Inn Mystic
- Seaport Hotel Mystic
