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Super 8 Milford/New Haven – reviews, photos

2.0 of 5
1015 Boston Post Road, Milford, CT 06460
Hotel amenities
Super 8 Milford/New Haven
Super 8 Milford/New Haven
Super 8 Milford/New Haven
Super 8 Milford/New Haven
Super 8 Milford/New Haven
Super 8 Milford/New Haven
Ranked #12 of 13 hotels in Milford
2.5 of 5 stars 16 Reviews
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16 reviews from our community

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Traveller rating
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Date Rating
Sault Ste. Marie, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Worst Experience in a Hotel”
1 of 5 stars Reviewed 3 September 2011

This is probably the worst hotel room I ever stayed in period. The walls, the light fixtures, the floors, everything was dirty. The first room that I stayed in had no phone, the air conditioner didn't work, and the cable was shotty and there was an explicit adult channel for free. We complained to the front desk, he said they would bring a phone, but it never came. It was very hot and we needed the air conditioning so they told us they would change rooms for us. The next room smelled strongly of urine. Hair on the pillows. Everything was dirty. We were afraid to sleep in the beds because there were holes in the mattress. It was an awful experience.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Celia D about Super 8 Milford/New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“The WORST Motel EVER!”
1 of 5 stars Reviewed 23 July 2011

We stayed one night at this motel. When we checked in we asked for a smoking room on the first floor, and were given non-smoking, so we asked for another room. The room they put us in was horrible, the smoke detector was pulled off the ceiling and gone, just bare wires hanging from the ceiling, and one of the beds appeared to be broken. We left for about an hour to get dinner, and when we came back, the dresser and night stand were infested with ants. So by this time we were too tired to move to another hotel, so we asked for yet another room, which they gave us on the 2nd floor. This room was not clean, the door was not flush with the molding, we could see out through the gaps. The bathroom was dirty, there were pubic hairs in the tub, on the floor and on the toilet. The toilet in the adjoining room backed into our toilet when ever it was flushed, and ours did some strange stuff too. I brought in a blanket and pillow from the car and slept on top of the bed as I was afraid of bugs in the bed. I don't know if there were or not, I was afraid to disturb the bedding.

I actually called Super 8's 800# to report the problems and lodge a complaint. I got an email reply from the manager of the one we stayed at. He accused me of asking for non smoking to begin with. (I think I know what I asked for as we are both smokers), then he offered a 20% discount the next time we stay there, like that's ever going to happen. I replied to this insulting email, and told him maybe his front desk clerk doesn't know how to listen and asked for a refund of our money. Of course I have NOT received a reply to that.

You would be better off to sleep in your vehicle in the WalMart parking lot, than to spend your hard earned money on this place.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask grinningranna about Super 8 Milford/New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARK RAJGOR, General Manager at Super 8 Milford/New Haven, responded to this review
11 August 2011
We do not agree with this review at all. When guests have a genuine complaint we make an effort to address the same and also compensate the guests appropriately but this forum should not be used for slander as it is not helping other guests at all. All negative reviews will be treated respectfully as long as they are honest and not exaggerated.
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“Check the bed”
2 of 5 stars Reviewed 5 June 2011

Due to the recent bed bug problem; I always check the bed. Well I did not find bed bug; however I found the entire mattress pad stained with what looked like blood. I informed the front desk; they sent someone with another set off sheets instead of a cleean mattress pad. I was told they do not have any other pads and offered me another room. I stated that I hope the pad is clean; I was told I hope so; if not there is nothing we can do. The second room smelled like stale of cigarette and was not clean. I will never stay there again.

  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask tasteofhoney about Super 8 Milford/New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville, VA
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“All right except for the bed bugs”
3 of 5 stars Reviewed 22 May 2011

The Milford Super 8 is a clean, serviceable motel in most respects. For it's price range in this area its all right. Everything was clean and in good working order and the staff was friendly and helpful. However, I woke up with bug bites that weren't there when I went to sleep. I could see that they had wrapped the mattress in plastic, as should be done when fighting a bed bug infestation. And I'm sure that they are spraying with some type of chemicals and so forth. However, the fact remains that I was bitten by bed bugs in this place and I had to quarantine all of my clothes, etc. So long as they are spraying, I'm not sure what they are supposed to do here. The problem is one that was most likely brought to the hotel by guests and isn't something that they or any hotel management would ever want to have happen. I was in room 215, incidentally.

Room Tip: Bring a can of bed bug spray.
See more room tips
  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Steamrabbit about Super 8 Milford/New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MARK RAJGOR, Manager at Super 8 Milford/New Haven, responded to this review
25 May 2011
We checked the room but did not find any bedbugs, but as the guest has mentioned we take all necessary precautions to prevent bedbugs as this is a problem throughout the hotel industry.
We also appreciate the guest for bringing this to our attention as the bedbug issue is something we as a hotel can never be complacent about and we take all and every possible measure to prevent rather than just reacting to it.
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Hamilton, Ohio
1 review
“TERRIBLE”
1 of 5 stars Reviewed 1 January 2011

the only reason i stayed here was because i have stayed at many great super 8 hotels before this one, but i should have rethought that when i saw even the outside of this dump. for one the management was awful and they were ripping people off with this joint and when i heard the price i was like "U HAVE GOT TO BE KIDDING ME" but i thought that there might be a hidden gem in this place somewhere but i was wrong the walls were chipping , the tv stunk, there was mold in the bathroom and the smoke detector was falling off the celling. but for all of u who have stayed at this one and think that all super 8's are like this, believe me there not. "SUPER 8'S ARE GREAT JUST NOT THIS ONE

  • Stayed December 2010, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask cincy996 about Super 8 Milford/New Haven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Milford/New Haven

  • Milford Super 8
  • Milford Super Eight
  • Super 8 Milford
  • Super Eight Milford
Address: 1015 Boston Post Road, Milford, CT 06460
Price range (per night):* INR3,057 - 4,391

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