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Extended Stay America Hartford - Manchester – reviews, photos

2.0 of 5
340 Tolland Turnpike, Manchester, CT 06040
Hotel amenities
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Ranked #6 of 9 hotels in Manchester
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    3
    5
    1
    4
Date Rating
memphis tn
2 reviews
Reviews in 2 cities Reviews in 2 cities
“I stay here each trip to CT”
4 of 5 stars Reviewed 22 October 2010

I was surprised by the negative ratings for this hotel. I have tried LOTS of hotels in the area and it is the best for the price. They have coffee pots and coffee plates. not sure why mmchina said they don't have these things. WIFI. There isn't a hair dryer in room, but they have at front desk. I feel safe. My room is comfortable. it has frig for food. Panera, McDonalds, great Indian restaurant + other restaurants & Grocery stores right down street. Gas station next door. laundry facilities. Friendly helpful staff. I seldom write, but always read these reviews. Give them a chance and see what you think.

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Memphis_Darcy about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
1 review
“Full Of bed bugs .... Horrible place”
1 of 5 stars Reviewed 20 October 2010

Be careful ... This place is a land of bed bugs , we shifted 3 rooms after which the same problem existed .. Suffered a lot since i had a kid :( Dont go there

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask HamsPradeep about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“GREAT PLACE TO STAY SHORT OR LONG TERM”
5 of 5 stars Reviewed 7 October 2009

Very professional Manager and Staff. I stayed for a week and the service was great. The price was perfect and I would stay there again. I stay at hotels 97% of the time during the year long term and this was one of the best!!

  • Stayed September 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask roadperson about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suffolk, va
1 review
“lousy hotel”
2 of 5 stars Reviewed 9 August 2009

be forewarned, don't expect any service of any kind from this hotel. pay a few dollars more and go to a real hotel. you will be glad you bypassed this one. no breakfast offered, no shampoo in bathroom, no coffee machine, no cups, uncomfortable bed, tired looking rooms. place reeked of old cigarette smoke and musty smelling. no maid service, we had to make our own beds, take out our own trash, wash our own dishes. for the price they're asking for these rooms it's no bargain, believe me. on plus side, front desk receptionist very accommodating when we complained about missing items and external landscaping very beautiful.

  • Stayed August 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mmchina about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Hotel Manager at Extended Stay America Hartford - Manchester, responded to this review
22 August 2009
"I recently received a copy of your review of the Extended Stay America Hartford - Manchester. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

Given how hard we work to provide our guests with outstanding accommodations, I was troubled to read your remarks about the bed in your suite. Please know how important your comfort is to us. We have chosen bedding that we think best fits our customers' needs, and we continue to look for new ways to satisfy everyone's sleeping preferences.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."

Thank you!

Jack
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dudley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great budget hotel in central Connecticut”
4 of 5 stars Reviewed 8 July 2009

Have stayed at this hotel three times now and each time find it to be excellent value for money. It is quite basic but comfortable, has a full kitchenette and clean bathroom. It is easily accessible to I-84 which makes travelling around Connecticut and the greater New England area very easy. Having relatives nearby, we find this hotel suits our budget and is easy to get to following days out around the region. Would highly recommend that you don't overlook in your plans, we've always found it to be very good value for money. Also it's great for shopping with Buckland Hills Mall on the doorstep and plenty of places nearby for eating out.

  • Stayed July 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TooniLunes about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Extended Stay America Hartford - Manchester

  • Extended Stay Manchester
  • Manchester Extended Stay
  • Extended Stay America Manchester
Address: 340 Tolland Turnpike, Manchester, CT 06040
Price range (per night):* INR4,780 - 5,502

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