We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Extended Stay America Hartford - Manchester

Extended Stay America Hartford - Manchester – reviews, photos

2.0 of 5
340 Tolland Turnpike, Manchester, CT 06040
Hotel amenities
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Extended Stay America Hartford - Manchester
Ranked #6 of 9 hotels in Manchester
3.0 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    2
    3
    5
    1
    4
Date Rating
suffolk, va
1 review
“lousy hotel”
2 of 5 stars Reviewed 9 August 2009

be forewarned, don't expect any service of any kind from this hotel. pay a few dollars more and go to a real hotel. you will be glad you bypassed this one. no breakfast offered, no shampoo in bathroom, no coffee machine, no cups, uncomfortable bed, tired looking rooms. place reeked of old cigarette smoke and musty smelling. no maid service, we had to make our own beds, take out our own trash, wash our own dishes. for the price they're asking for these rooms it's no bargain, believe me. on plus side, front desk receptionist very accommodating when we complained about missing items and external landscaping very beautiful.

  • Stayed August 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask mmchina about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Hotel Manager at Extended Stay America Hartford - Manchester, responded to this review
22 August 2009
"I recently received a copy of your review of the Extended Stay America Hartford - Manchester. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

Given how hard we work to provide our guests with outstanding accommodations, I was troubled to read your remarks about the bed in your suite. Please know how important your comfort is to us. We have chosen bedding that we think best fits our customers' needs, and we continue to look for new ways to satisfy everyone's sleeping preferences.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."

Thank you!

Jack
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dudley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great budget hotel in central Connecticut”
4 of 5 stars Reviewed 8 July 2009

Have stayed at this hotel three times now and each time find it to be excellent value for money. It is quite basic but comfortable, has a full kitchenette and clean bathroom. It is easily accessible to I-84 which makes travelling around Connecticut and the greater New England area very easy. Having relatives nearby, we find this hotel suits our budget and is easy to get to following days out around the region. Would highly recommend that you don't overlook in your plans, we've always found it to be very good value for money. Also it's great for shopping with Buckland Hills Mall on the doorstep and plenty of places nearby for eating out.

  • Stayed July 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask TooniLunes about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tewksbury, MA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Horrible accomodations!!!”
1 of 5 stars Reviewed 30 May 2006
2
people found this review helpful

My fiance and I stayed at this hotel for 1 night over Memorial day weekend. Upon opening the door to our room I was suprised to find the ironing board set up in the middle of the floor. My fiance and I thought this was strange but decided to overlook it since we just wanted to drop off our bags and head out. Our mistake was not immediately making a thorough check of the room right then and there and insisting on a room change. To our disgust we later found a USED bar of soap (unwrapped with hair on it) in the bath tub. The garbage had never been emptied from the previous guest and not only did we find a dirty napkin tucked inside the sheets of the bed but we found human hairs all over the sheets of the bed. We were also forced to leave the hotel room for a brief period after 10 p.m. because someone on an upper floor had set off the fire alarm - I don't hold this against the hotel, but it certainly contributed to the overall negative experience. Needless to say I will NEVER stay at this hotel again and recommend that people avoid it and instead check into one of the numerous other hotels in the Manchester-Vernon area that at a bare minimum at least provide clean hotel rooms.

  • Stayed May 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask HostingLady about Extended Stay America Hartford - Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manchester hotels

Courtyard Hartford Manchester
3 of 5 stars
Show Prices ABS:HotelCheckRates-d85851?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Holiday Inn Express Vernon
4 of 5 stars
Show Prices ABS:HotelCheckRates-d85883?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Super 8 Hartford South
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d119879?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Inn Hartford Manchester
4 of 5 stars
Show Prices ABS:HotelCheckRates-d224027?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
A TripAdvisor Member
South Brunswick, NJ
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
“Looks new”
3 of 5 stars Reviewed 16 March 2004

We have stayed at this hotel a few times. It is a no frills hotel, but very clean and staff is friendly. It's a little diffficult to find, but the location is accessible to Interstate 84. First time we stayed there we arrived about 9 PM and were given the key to a room which had not been made up or cleaned. Also, the front desk is closed from 10:30 PM until after 7 AM, so if you arrive late/leave early there is no one to assist you. Late arrival's keys are put in some lockbox at the entrance to the hotel with instructions on how to get it!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Extended Stay America Hartford - Manchester also viewed

Hampton Inn & Suites Manchester
4.5 of 5 stars 52 Reviews
Manchester, CT
Show Prices ABS:HotelCheckRates-d1025952?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Baymont Inn & Suites Manchester
4 of 5 stars 41 Reviews
Manchester, CT
Show Prices ABS:HotelCheckRates-d247079?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Fairfield Inn & Suites Hartford Manchester
4 of 5 stars 64 Reviews
Manchester, CT
Show Prices ABS:HotelCheckRates-d225983?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 9 hotels in Manchester, ranked by popularity »

Been to Extended Stay America Hartford - Manchester? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Extended Stay America Hartford - Manchester

  • Extended Stay Manchester
  • Manchester Extended Stay
  • Extended Stay America Manchester
Address: 340 Tolland Turnpike, Manchester, CT 06040
Price range (per night):* INR4,780 - 5,502

Owners: What's your side of the story?

If you own or manage Extended Stay America Hartford - Manchester, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Extended Stay America Hartford - Manchester
Show the lowest price for this hotel (from our partners)
Show Prices