I actually stayed here Feb - May on a long term project. In general the hotel was fine, but it is due for some updating. The internet was aweful, which was tough as the project we were on required alot of evening work. A hotel in this day and age should have useable internet so it was a huge disappointment, even though they said they upgraded in the middle of our stay it never changed. They also need to move the outdoor smoking areas away from the building and entrances. For the most part, the staff was friendly, the building quiet, and the breakfast was a plus. I've stayed at quit a few Residence Inn properties and this is at the low end.

This is a good hotel if one is looking to stay a extended period of time. It offers kitchen facilities and has breakfast included in the room rate. Breakfast is ok , though can sound bland as they don't change the menu at all! All in all, good value if on a business stay for extended period.

We recently stayed at the Residence Inn Manchester, Ct for 2 nights. It was great. The rooms were clean, the staff was very friendly, and we were able to spread out in the suite. It was great and I highly recommend this hotel to anyone staying in the area.

We've stayed at this Residence Inn many times over the past ten years since we have relatives in the area and like to stay somewhere with kitchen facilities. It's good value, especially if you monitor the prices online, The staff has always been friendly and cooperative. The full breakfast is quite good with considerable variety. While very clean, the kitchens and bathrooms are showing some wear and tear. The inn is adjacent to the huge Buckland Hills shopping complex, which is a plus in many ways but the traffic around the mall can be very heavy at times. Given the location, it's reasonably quiet. Quite close to both Hartford and the U. of Connecticut.