To be honest, after booking in this hotel, I read the comments on trip adviser and really felt bad about choosing to book into this hotel. I travelled from South Africa (In all a 22 hour trip) and really was not in the mood to struggle with an ineffective hotel. However all the hotels that were recommended in the Hartford downtown area were fully booked.
I really expected the worse. I travel frequently to various parts of the world, and I found this to be one of the best hotels in the two/three star class. Obvoiusly I did not expect luxury, but what I found was extremely helpfull and friendly staff and great wi - fi connection. The location was just brilliant - I could get anywhere in town within a few minutes.
The food at the restaurant was really good.
I found the room clean and efficient. There was an ironing board, an iron and everything I required. The shuttle service was also good. However - I only needed it on one occasion, as I could walk anywhere.
What a pleasant surprise! I found no signs of bedbugs, fleas or anything of the ordinary. I found Hartford to be a small and lonely town, and I am really pleased that I managed to find one hotel in this town that really helped me to feel comfortable and at ease.
Thank you so much!
- Crowne Plaza Hartford
- Hartford Crowne Plaza
