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Homewood Suites Hartford Farmington – reviews, photos

3.0 of 5
2 Farm Glen Blvd., Farmington, CT 06032
Hotel amenities
Homewood Suites Hartford Farmington
Homewood Suites Hartford Farmington
Homewood Suites Hartford Farmington
Homewood Suites Hartford Farmington
Homewood Suites Hartford Farmington
Homewood Suites Hartford Farmington
Ranked #5 of 7 hotels in Farmington
3.5 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
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    13
    7
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    4
Date Rating
Avon, CT
Top Contributor
236 reviews 236 reviews
Reviews in 93 cities Reviews in 93 cities
454 helpful votes 454 helpful votes
“Staff Was Overwhelmed”
2 of 5 stars Reviewed 4 November 2011
2
people found this review helpful

My wife and I got a room here at the start of a major storm in CT and the hotel quickly sold out due to widespread power outages in the area. The rooms themselves were decent, bed comfortable, good size tv's and good amenities all around. However, the staff quickly got surly as they could not handle the demand for the rooms, especially the front desk manager. When I booked the room for two nights I was told by a front desk clerk that once I had a reservation I could extend it which I attempted to do the next day to no avail. She then quite dishonestly told me that she never said that, but other guests were told the same thing. This was untrue and misleading and unacceptable for a hotel of this brand and resulted in a lot of ill feeling on the part of their guests.

For me, this conduct of the staff far outweighed the niceties of the hotel and made for an unpleasant stressful stay. Moreover, the hotel was unprepared for the breakfast in the morning. It was a disappointing spread both days with cold eggs, no fresh fruit, constant empty coffee dispensers, plastic silverware, paper plates, and all around substandard offerings. When this power crisis passes, the hotel should reassess their treatment of their guests.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Tasmania
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“So much space”
4 of 5 stars Reviewed 16 September 2011

Stayed here for 15 nights and was very comfortable. So much more space than just a hotel room and had everything I needed. Plenty of power points (sockets) and desk space which made it easy to work.

Great value for money with free wifi, breakfast and light evening meals (only had one)

Staff unfailingly pleasant. Maintenance issues (3) were fixed quickly.

Location was great for me as it was near where I was working, close to I84 and route 9, and very quiet. Not so good if you want to walk anywhere from the hotel.

Disadvantages - noisy frig, non-opening windows. Less services, but no discount for longer stay.

Housekeeping was also not the best - they were obviously short staffed. My room cleanliness was adequate - although I found a dirty facecloth in the bathroom when I arrived and the frig shelves had not been cleaned. I did not get maid service one day as I returned at 4.30 pm and it was not done.One day, the corridor outside my room was vaccuumed at 1030pm! The public areas were not all cleaned adequately. When I arrived there were 2 day old newspapers still on the floor outside some rooms. Also the stairs near the pool had food all down them (from dragging the garbage bags, I think) for 4 days. I complained to reception twice but they were not cleaned untill I told the receptionist I would be reporting it to the local health inspector - then it was cleaned within a couple of hours.

Despite that, for the room size, location and value for money, I would definitely stay there again.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Westport, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Online reservation not honored”
2 of 5 stars Reviewed 1 September 2011

Reserved two non-smoking rooms. Online reservation system confirmed availability, but when we arrived received only one. They said no change was possible. Especially frustrating since our stay was to ride out Hurricane Irene after forced evacuation from our home. So much for their 100%% satisfaction guarantee.

Stayed August 2011, travelled with family
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31 helpful votes 31 helpful votes
“Fantastic transformation”
5 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

Because of business in the area, I have been staying at this hotel since 2000. It was in need of a serious facelift and that was recently completed. This hotel now has all new furniture in the lobby and lounge/breakfast area. The bedrooms have also received new tiling in the vanity/bathroom area as well as new furniture, drapes, and paint. The rooms are a real showpiece with two flatscreen TV's. It is now the nicest Homewood Suites that I have stayed in. And don't forget the Manager's reception in the evening. Free wine/beer as well as a meal. Breakfast has both hot and cold items. I HIGHLY recommend this hotel

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Elkridge, MD
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
“Excellent hotel!”
5 of 5 stars Reviewed 16 August 2011

We rented two non-smoking rooms for one night last week. One of the rooms smelled like smoke, and we notified the front desk. They apologized for the inconvenience, and within 5 minutes, the manager came up with a key to a different room.

The suites were spotless, and very well appointed. The kitchens have a full size refrigerator, a stove, microwave, cabinets. There is also a nice sized table. There's a door separating the kitchen/living room from the bedroom. The beds are very comfortable, and the bathrooms are very roomy. The shower had great water pressure.

We would not hesitate to stay here again next time we're in the area.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Homewood Suites Hartford Farmington

  • Homewood Suites Farmington
  • Homewood Farmington
  • Farmington Homewood Suites
  • Farmington Homewood
Address: 2 Farm Glen Blvd., Farmington, CT 06032
Price range (per night):* INR7,448 - 11,116

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