The staff is clearly in the middle of overhauling the rooms, but my room was clean and had already been renovated and the staff were very friendly and helpful. The laundry room worked, but did need some attention. The breakfast items were fresh. The hotel is conveniently located but not in a noisy area. I couldn't even hear the planes from Bradley Airport once in my room.

OH it started out OK. I wasn't expecting a luxury hotel but just a clean room to stay one night as a family member was flying in late to Hartford. The front desk staff was nice and even had the AC on for me in the room as it was over 95 degrees outside.

The room "looked" clean. It was older but hey it is a Super 8 and not the Ritz. The TV had some issues but I didn't care. I just wanted to grab a quick nap and then head to the airport, pick up my family member, come back, sleep and leave pretty early for the rest of our trip.

It wasn't until the middle of the night that I felt little prickings and woke up to find my bed covered and I mean COVERED with bedbugs. I have traveled all over Europe and some really off the beaten track places but I have never seen that many bedbugs in my entire life!! It was 4AM and needless to say we grabbed our stuff and literally RAN from the room. I think I left the door open that is how fast we got out of there.

Unfortunately, the kid working the front desk didn't seem to care. He gave me a blank stare and said "So, are you checking out then?"

Um...yea....and NEVER EVER staying there again.

There are cheaper and cleaner places one exit before this one. For the extra 20 bucks...stay anywhere but here.

It was about $30 higher than the cheapest chain.

In contrast to the cheaper chain, it had a full size bathroom with tub, a decently equiped writing desk, refrigerator, iron, and alarm clock.

The room numbers on door are very small and hard to read from parking area.

It snowed heavily, and although the driveways were cleared, the walkways were not cleared as of checkout time.

I stayed here (closest Super 8 to the Hartford/Springfield Airport) with my mom, and my aunt overnight on our way back from a visit to Vermont. The whole experience was terrible. I was given a smoking room when I requested non-smoking. The carpet was extremely dirty you do not want to walk without shoes/slippers on all the time. The AC/heater was not functioning properly or was noisy at best. This is a rip-off for its price. This really ruins the Super 8 name that I used to know as a decent hotel chain. The bottom line:STAY AWAY FROM THIS AT ALL COST!