I checked in at 1:30 AM. Given the key to room 309. I opened the door, turned on the light, and there was a mattress or box spring standing on the short end, leaning against the wall. Farther in the room, there was a white plastic trash bag laying on the floor. Also, 3 more matresses or box springs standing up on the short end leaning against walls, 2 bed frames apart and leaning against the wall. I turned off the light , locked the door, and returned to the front desk. The clerk, Brett, who was very decent, offered me another room. I declined; I didn't want to take a chance on a property that would leave a room like 309 in their available inventory. It was NOT the desk clerk's fault. This place obviously has a serious management problem.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 December 2010
Dear Retired Hoghead,
I’m sorry that your attempt to stay at Comfort Inn didn’t work out. I’m sure you were quite surprised when you entered room 309.
Thank you for giving us a review. Upon receipt of your review the following action was taken:
1) The management staff received extra training in the keeping of records showing which rooms were available for occupation.
I hope that the next time you visit in our area, you will once again attempt to stay at Comfort Inn. I think you will be greatly pleased.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC