What a strange place this is. Lovely to look at, but if you arrive and/or leave, as I did, outside of their hours (8AM to 5PM) there is no sign of innkeeper life here. And during daylight, you have to march across the street 100 yards to a marina office to see a person at "reception". That's the only office. My small room had almost no heat on a very cold night (except in the bathroom) and when I called the night manager (at some remote location) to ask for help with heat, he had very little sympathy, and did nothing. There was no information in the room to help me understand the TV or the phone system. It was just one of those stays where very little seemed to go right, and no one was there to help. The best benefit for guests is free access to a marvelous, top-shelf fitness center also across the street.
