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BEST WESTERN PLUS New England Inn & Suites – reviews, photos

2.5 of 5
2253 Berlin Turnpike, Berlin, CT 06037
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BEST WESTERN PLUS New England Inn & Suites
BEST WESTERN PLUS New England Inn & Suites
BEST WESTERN PLUS New England Inn & Suites
BEST WESTERN PLUS New England Inn & Suites
BEST WESTERN PLUS New England Inn & Suites
BEST WESTERN PLUS New England Inn & Suites
Ranked #1 of 9 hotels in Berlin
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    18
    5
    3
    7
    3
Date Rating
Maine
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Nice, clean, comfortable place near Hartford”
5 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

Stayed here with my husband & son on a college visit to Wesleyan. Nice exterior, lobby, breakfast area & room. Comfy beds & pillows, free wi-fi, friendly, helpful staff. Normal breakfast offerings. Small indoor pool. Nice & quiet & clean. No problem getting extra pillows. Would definitely stay here again. Yes, it was maybe a 15 minute drive from Middletown, but worth saving some money on.

Room Tip: Rooms in the back are quietest.
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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McLean, Virginia
Senior Contributor
25 reviews 25 reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
“Great Value”
4 of 5 stars Reviewed 6 August 2011

My son and I stayed here on a visit to Wesleyan University. Although not in Middletown it was only a short drive away. Consistent with what other reviewers have had to say, this is an excellent hotel for the money. It was clean and in very good condition, had a helpful staff, good breakfast, the room was fine. Certainly if you are staying in the Hartford area and don't want to pay a lot of money you will probably not find a better place to stay.

Stayed July 2011, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chino, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good place to stay”
5 of 5 stars Reviewed 21 July 2011
2
people found this review helpful

Front Desk (Kimba) was friendly & helpful. She directed us to eateries nearby, but FYI, it's really a bit of a ways down the road. I guess "close" is a subjective word. Make a stop @ Stew Leonard (she recommended this place, as we needed to get juice for my 1 yr old son)--it's a really cool place to shop. Breakfast was good. They had eggs, muffins, bacon, sausage, waffles, juice, coffee, cereal, etc. The bathroom was fairly clean. We didn't have towels though, so I had to wait awhile at the front desk, to get the towels. Seems like they have towel shortage 'cause there were none at the pool as well. But Kimba was there to help, bringing us freshly dried towels. Their pool (although heated) needs some remodeling, if not upgrading. The walls of the pool seems like it's peeling---needs paint touch up---looks like dirt or mold in the pool.

  • Stayed July 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
“You get what you pay for”
3 of 5 stars Reviewed 13 July 2011
1
person found this review helpful

On the surface, the hotel was a step up normal Best Westerns and comparable to hotels like Hampton Inn, Holiday Inn Express, and others in terms of style and amenities. The staff were pleasant and the breakfast was comparable to other chains.

However, the room itself was not up to the standards of these others - although non-smoking, ours smelled of old smoke and had a dank, humid feel that the A/C didn't clear up. The carpets were worn and somewhat stained, and the high ceiling destroyed any feeling of coziness.

However, it was considerably less expensive than those other chains in the area, so I feel I received a good value for what I spent. Just don't expect it to be amazing.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Hidden Gem...”
5 of 5 stars Reviewed 17 February 2011

This property is a great place to stay if you are in the Hartford area or just passing through. The young lady at the front desk (Sara) was both efficent during the check in and knowledgeable about local places to eat in the area. The king sized suite was larger than excepted and exceptionally clean. The bedd had ample pillows and was just the right firmness for a good nights sleep. The bathroom had a great shower to which my wife gave a "10." A breakfast was provided (6-9 AM) and was just enough to get you started, but we stayed away from the microwaved eggs, sausage and bacon. I only wished they had an all grain bread instead of just white bed. For those who need lots of carbs in the morning, the have donuts, english muffins and pasteries and good orange juice amongst others. I would hightly recommend this place to friends and will be staying there again while in the Hartford area. I was priced right and the accomodations were excellant. A best bet...

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN PLUS New England Inn & Suites

  • Best Western Berlin
  • Berlin Best Western
Address: 2253 Berlin Turnpike, Berlin, CT 06037
Price range (per night):* INR3,622 - 6,130

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