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SpringHill Suites Denver North / Westminster – reviews, photos

3.0 of 5
6845 W. 103rd Avenue, Westminster, CO 80221
Hotel amenities
SpringHill Suites Denver North / Westminster
SpringHill Suites Denver North / Westminster
SpringHill Suites Denver North / Westminster
SpringHill Suites Denver North / Westminster
SpringHill Suites Denver North / Westminster
SpringHill Suites Denver North / Westminster
Ranked #2 of 17 hotels in Westminster
4.5 of 5 stars 84 Reviews
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84 reviews from our community

What travellers say about this hotel
  • Free breakfast(4)
  • Shopping center(3)
  • Very clean(3)
Traveller rating
    46
    30
    7
    1
    0
Only show reviews for Family (30) | Couples (15) | Business (18)
Date Rating
Maineville, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“the worst experience I ever had”
2 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

well my husband and me were there been there 1 week ago and at the beggining I was really happy with the hotel, the colors in the walls, the renovation they made everything looked modern. Then in our thirth day the person beside our room was really noisy we couldnt even listen the TV, then my husband call the front desk and they change the room; then when we were changing the room I just open the new room door and It was a mess, the bed sheets were at the couch, the bed was in other position well I think they were still working in the room. Then we were going to the front desk to change the room and been at the elevador when my husband press the botton to go down .... a pieze of metal came out from top of the elevator and it almost hits my husband. Well been at the front desk the girl said she was gonna "upgrade" the room, we were kind of upset cause all the things in one night, well when we were to the new room it was smaller ...... so what is the upgrade? .... anyhow we were tired and decide just stay there. Next morning I went to talk to the manager about the issues and they can fix the elevador and check it better before it hurt somebody. She was helpfull. Then I tried to do laudry and they have a soap and softener dispenser and It supposedly it works with quarters, I tried and didnt work so I went to the front desk and tell that It didnt work
After somedays I tried to make laundry again and Wow I didnt work again so I dont undestand if the dispenser doesnt work why they dont let the guest know that they need go to the front desk?.
We were there for 10 days and some days they went clean the room after 3pm, so I dont thing thats really good but mmmmm.
The only good thing I can say about this hotel is they have a good location, the breakfast is good.

In the past we were staying at the holiday Inn but my husband wanted to try with Marriot and I really have a wonderfull experience in North Carolina with Marriot so when we went to Colorado I thought was gonna be the same but NO, it was NOT for sure.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask TaliaRobbins about SpringHill Suites Denver North / Westminster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte Tyer, General Manager at SpringHill Suites Denver North / Westminster, responded to this review
12 February 2012
Dear Talia,
I am so sorry for the bad experience you had at our hotel, and want you to know that these issues are completely unacceptable to us. The renovation crew have certainly made our hotel look amazing; however, they are still completing minor touches here and there which have made some of our rooms slightly less than perfect upon arrival. We are eager to have all of the renovation items fully competed this week so that our guests do not continue to experience such problems during their stays. Our Maintenance Manager has repaired the soap/softner dispenser - thank you for bringing this to our attention, and again I apologize that it did not work properly for you. Our team has ensured that the elevator lighting panels in the ceiling are secure and safe. Your experience with us has been unfortunate but I want you and your fellow travelers to know that our primary goal is 100% guest satisfaction and safety. If there is anything we can do to make our guests' stay more enjoyable, we will do it!
Thank you so much for providing this valuable feedback that I will share with the entire team to prevent these issues from happening again. I hope you will stay with us again in the future for the great service and problem-free stay you expect from Marriott.
Sincerely,
Charlotte Tyer
General Manager
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Rye, Colorado
1 review
“WOW!!”
5 of 5 stars Reviewed 9 February 2012

My family and I were in town due to my sister's wedding. Due to the nature of our trip, I had some odd requests of this hotel and without having to think twice they accomendated me and my needs. They went above and beyond their job distriptions to be welcoming and helpful. Their customer service IS the definitition of customer service! We should all get to experience their services so we then can learn from example and spred this wealth.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jess B about SpringHill Suites Denver North / Westminster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan Hale, Manager at SpringHill Suites Denver North / Westminster, responded to this review
14 February 2012
Hi Jessie,

Thank you for providing this wonderful feedback! It was such a pleasure to have you and your family stay with us. Our staff at the SpringHill Suites is really focused on providing exceptional service, so it is nice to hear about your great experience, especially for your sister's big day. We hope to see you again if you return to the Denver / Westminster area!

Best Regards,

Susan Hale
Senior Sales Manager
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Coral Springs
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Perfect for Our Purpose”
5 of 5 stars Reviewed 26 January 2012

We are Marriott fans and have stayed here before. We have always found it to be a great value. (Hotel is undergoing a rennovation, but it did not interfere with our stay.) It is very convenient to Broomfield/Westminster, expressway to airport etc. It serves our purpose for a quick visit with family (before our flight home) after skiing in the mountains. Beds are comfortable, rooms are clean, and breakfast is more than just cereal & yogurt. Staff was very accommodating & friendly.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JLSCoralSprings_FL about SpringHill Suites Denver North / Westminster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte Tyer, General Manager at SpringHill Suites Denver North / Westminster, responded to this review
2 February 2012
Thank you for the great review! We hope to see you again soon.
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Fort Worth, Texas, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Just finishing up remodel”
4 of 5 stars Reviewed 23 January 2012

Even with the remodel, still able to get a good nights sleep. Staff is friendly, helpful and accommodating. Remodel should be finished up in the next few weeks.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Michael M for Westminster
Ask Michael M about SpringHill Suites Denver North / Westminster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte Tyer, General Manager at SpringHill Suites Denver North / Westminster, responded to this review
1 February 2012
Hi, Michael! Thank you for mentioning your restful experience on TripAdvisor, and for helping to inform your fellow travelers about our renovation completion. There are only a few minor finishing touches left to go. We appreciate your choosing our hotel for your stays and truly value your business. Our staff is available around the clock for any of your needs. Please let us know if there is anything we can do to improve your experience.

Sincerely,
Charlotte Tyer
General Manager
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Minneapolis
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Great Stay At Springhill Suites”
5 of 5 stars Reviewed 29 December 2011

We stayed here five days during Christmas 2011. The hotel was being renovated, but we hardly heard any noise. Our unit had been renovated and was nicely laid out and decorated. It's not huge, but the layout makes the space work and look larger. There are two separate spaces, a living room and a bedroom, but there is no door in between, just a doorway. We found the large pull-out couch great for watching the flat screen tv that could swivel for viewing either in the living area or bedroom areas. The bath had two separate areas, with a vanity on one side of a hallway and the toilet and tub/shower on the other side behind a door. The tub was large, and the shower had a strong spray. In the living area, there was a kitchenette with a small fridge and a microwave and a few cupboards. The free breakfast was quite adequate and had some healthy choices as well as normal fare. Loved the friendliness and helpfulness of the staff; they always greeted us as we came and went. It was great for the two of us, and we will definitely stay there again. Also great location close to shopping and dining. Lots of restaurants and malls just a minute or two away.

Room Tip: Slight noise on the highway side may bother people sensitive to noise. If so, select a room on the...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MINN7 about SpringHill Suites Denver North / Westminster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte Tyer, General Manager at SpringHill Suites Denver North / Westminster, responded to this review
14 January 2012
Thank you for the positive review! We hope to have you back again soon.
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Additional Information about SpringHill Suites Denver North / Westminster

  • Springhill Suites Westminster
  • Springhill Suites Denver North
Address: 6845 W. 103rd Avenue, Westminster, CO 80221
Price range (per night):* INR6,298 - 10,422

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