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Reviewed 10 November 2015

Our stay at The Arrabelle to celebrate our anniversary was outstanding. The staff made us feel very welcome and important, wishing us a happy anniversary upon check in and we even got a handwritten note expressing the same with chocolate covered strawberries delivered to our room! A truly amazing place at an epic resort!

Date of stay: November 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank samS5548JN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan B, General Manager at Arrabelle At Vail Square, A Rockresort, responded to this reviewResponded 13 January 2016

Dear samS5548JN,

First and foremost - congratulations on celebrating your recent anniversary and thank you kindly for choosing to spend such a special occasion with us! We certainly strive to go above and beyond to make our guests' stay as memorable as possible - it is a pleasure to hear that you were able to appreciate this. We hope to welcome you back to us for many anniversaries to come!

Kind regards,

Jonathan Brownlee
General Manager
The Arrabelle at Vail Square, a RockResort

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Reviewed 6 November 2015 via mobile

Luxury abounds at this world-class Vail hotel. I've stayed at the Lodge and other lovely resorts in Vail, but this one is my favorite so far! Our room had a gorgeous view of the mountain and was superbly convenient. There is a shop nearby for skis, however, I would recommend getting your boots orders in early. I needed to change mine out twice and was pretty unhappy that the size I needed wasn't there! The spa was nice, as was the workout facility. Everything is very convenient. We dined nearby every night and had no complaints.

Date of stay: January 2015
Trip type: Travelled as a couple
1  Thank CaymanBride
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan B, General Manager at Arrabelle At Vail Square, A Rockresort, responded to this reviewResponded 13 January 2016

Dear CaymanBride,

Thank you for providing a positive review of The Arrabelle. We take great pride in being identified as a ‘world-class Vail hotel’ and a favorite! I am so pleased to hear that your stay with us exceeded your expectations! One of the promising features of our rooms is the spectacular views from the attached balconies – thankfully you were able to appreciate this first hand. I’m sorry to hear that you experienced some issues in regards to your boot rentals – be sure to visit our Concierge prior to your next visit and we will ensure that all of your gear/equipment is organized and available upon your arrival. We hope to see you again upon your next visit to Vail, CO.

Kind regards,

Jonathan Brownlee
General Manager
The Arrabelle at Vail Square, a RockResort

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Reviewed 14 October 2015

We were in Denver at a conference for the week and decided to extend our stay in Colorado a couple of days and drive up to Vail. We chose the Arrabelle based on others 5-star reviews we read and couldn't agree more. The trip was perfect. The staff was wonderful and the accommodations were top notch. No detail was spared. The room service food and the Tavern Restaurant food were excellent. We are already talking about coming back and bringing the whole family.

Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Rhonda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan B, General Manager at Arrabelle At Vail Square, A Rockresort, responded to this reviewResponded 12 January 2016

Dear rsparks2015,

Thank you for providing a warm review of our property. Whilst Denver has its charm, Vail’s appeal is certainly worth the trip – I am so pleased to hear that you were able to visit us and explore all that we have to offer. The service and culinary delights of Tavern on the Square are often one of the many highlights of our property. Thank you kindly for your positive appraisals – we very much look forward to your imminent return.

Kind regards,

Jonathan Brownlee
General Manager
The Arrabelle at Vail Square, a RockResort

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Reviewed 13 October 2015 via mobile

We wanted to see the final fall colors and enjoy the quiet pre-season tranquility of Vail. Arrabelle was outstanding. Beautiful resort, immaculate and spacious rooms, lovely amenities and phenomenal customer service. We loved the location in Lionshead Village. The courtesy car was excellent - they drove us and picked us up from dinner in adjacent village. Rooms were huge and gorgeous. Excellent amenities and very luxurious. Highly recommend the Arrabelle and we will be back!

Date of stay: October 2015
Trip type: Travelled as a couple
1  Thank 247ryanv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan B, General Manager at Arrabelle At Vail Square, A Rockresort, responded to this reviewResponded 14 October 2015

Dear Ryan V,

Thank you kindly for providing such a positive review of our property. Fall in Vail is certainly a scene to be witnessed by all, at least once – I am so glad this experience was also coupled with an enjoyable stay at The Arrabelle. We certainly do pride ourselves in the pristine service provided to our guests, as well as our in-room features and amenities alike. I must agree with you in that our central location is superbly ideal and our courtesy car, as you’ve experienced, is certainly a readily accessible service, should there ever be a need to venture out into the town of Vail. We warmly anticipate your return to us.

Kind regards,

Jonathan Brownlee
General Manager
The Arrabelle at Vail Square, a RockResort

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Reviewed 29 September 2015

Well appointed hotel. Room was very comfortable and spacious. The bathroom was also very spacious. Hotel makes you feel you are in a village. Hotel grounds are clean and inviting. Friendly staff. Good food.



Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank E970HQerict
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonathan B, General Manager at Arrabelle At Vail Square, A Rockresort, responded to this reviewResponded 14 October 2015

Dear E970HQerict,

Thank you for providing a positive review of The Arrabelle. I am delighted to hear that your room and overall experience met your standards and that you were able to enjoy the enchanting ambiance of the property itself. I must agree with you in saying that it truly does feel like we are set amongst a quaint European village most of the time! We look forward to welcoming you back soon.

Kind regards,

Jonathan Brownlee
General Manager
The Arrabelle at Vail Square, a RockResort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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