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Vail Run Resort – reviews, photos

1000 Lionsridge Loop, Vail, CO 81657
Hotel amenities
Vail Run Resort
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    9
    5
    5
    6
Date Rating
Adel, Iowa
1 review
2 helpful votes 2 helpful votes
“Ski Vaction Jan 14-Jan 21,2012”
5 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

We used a exchange to book into this unit after reading reviews I was worried. No need to worry this resort was great. We arrived on a Saturday our unit 415 was ready the staff was informative. Wow when we entered our unit it was spotless and the furnishings were nice.We had a balcony facing the interstate even that was not a problem we watched skiers and snowcats going up and down the mountain. With door closed we got no noise. What a great location the grocery stores were right down the street also a Sports Authority. The shuttle bus ran on time the driver even gave us her own cell number in case we needed to change our pick up time.Our unit was a 1 bedroom, in the bedroom was a big walk in closet so all our luggage was not in the way. Our 2 children slept on the hidabed the mattress must be new. The kitchen was small ,fully stocked and we did cook breakfast every morning with no problem we found everything we needed.The gas fireplace was a nice touch.Thanks to the reviews we did call ahead and pay for a parking spot. The spot was $50.00 for the week well worth it. I am so glad we didn't change our reservation the reviews were not our experience at all.We looked forward to going back next year.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask katcastles about Vail Run Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Low Key, but Good Location and Comfortable”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

We come here every year during ski season. Vail Run is in a good location for skiing at Vail. You can either take the resort shuttle or the Vail transportation bus to the slopes. It has a well equipped kitchen and nice shower. They do not organize any activities or meetings as other timeshare places tend to do, but the staffs are generally attentive. They don't check you in until 4pm (no exception), which we initially find it unfriendly. But, we realize that this is probably because they have only one elevator and do not want to delay the room cleaning process. In addition, they also clean the entire underground parking garage (nice to have on snow days) between the check in/out period. There is a comfortable waiting room if you do arrive before 4pm.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Waverunner2012 about Vail Run Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great Place”
5 of 5 stars Reviewed 20 December 2011
4
people found this review helpful

I own a lot of condos at Vail Run. They are always very helpful and take good care of me.
They have underground heated parking. Free shuttle to the slopes. Drivers are always very helpful and nice.

The condos are large and well maintained. When something is missing or wrong they immediately fix it.

I have stayed here at least 40 times.

Room Tip: If you like lots of room this is 10 times better than a hotel room.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask johntschohl about Vail Run Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vail Run Resort Board, Vice President at Vail Run Resort, responded to this review
13 January 2012
Management agrees with your response.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
3 helpful votes 3 helpful votes
“The owner he treat me so bad if you no white looking for different place”
1 of 5 stars Reviewed 14 August 2011 via mobile
3
people found this review helpful

In these place I had bad experience the arrived day the elevator was broken my mother at law has to walk till the 5th floor and she is handicap and because that next day she was at the hospital.later I went to talk with the owner and he says "iam very busy go away or I going to call the police to kick you out. so if you guys going to vail looking for different place to stay

  • Stayed August 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask huhupek about Vail Run Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vail Run Resort Board, Vice President at Vail Run Resort, responded to this review
13 January 2012
Guests were very demanding, disrespectful to staff, disrespectful to other guests and asked to leave the resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“The worst vacation ever!!!!!!!!”
1 of 5 stars Reviewed 3 August 2011
2
people found this review helpful

The entire staff was rude, unprofessional, and all around unhappy. The bus driver screamed at us for not being at the pick up spot after we waited 35 minutes for him and then had to pay for a cab to bring us back to the resort. The manager was the worst of all. After going to him with a long list of issues his response to us was that we were there illegally (we have a time share and are on the deed). We tried to remedy the situation but management told us too bad deal with it. We left two days early because the manager was so nasty. I have never had a worst vacation. Stay away from this place if you can!!!!!!

  • Stayed March 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask KTGirl206 about Vail Run Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vail Run Resort Board, Vice President at Vail Run Resort, responded to this review
13 January 2012
Guests did not take time to read and understand the private shuttle schedule. All drivers are well trained and very courteous to guests, plus we have videos and serve wine on our shuttles. Guests became very hotheaded and upon examining our records, we found out they had no legal right being in the Resort. Managers conversation with said guests was to the point and lasted about 20 seconds. If she was a real owner, she would not tell people to stay away from a place she owns. That would be like shooting yourself in the foot.
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Additional Information about Vail Run Resort

  • Vail Run Hotel
Address: 1000 Lionsridge Loop, Vail, CO 81657
Price range (per night):* INR11,703 - 73,564

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