This hotel was great - from the staff who never hesitated to help with any request, through to the location which is right in the heart of Vail Village. But it was the added extras are really what made the stay - the hot breakfast, the cookies in the afternoon and the free wifi in the rooms to name just a few.

We couldn't find a fault with the entire stay.

Excellent Vail accomodation. Very friendly and helpful staff, with great cookies in the lobby every evening. Very convenient even though on the map looks like a bit of walk to the Vista Bahn lift it is only moments away and right through the heart of Vail Village. Great Apres Ski stops on the walk home. Easy to get in and out because Vail shuttle stops right at the front door. Our room was beautiful and had all of the amenities - granite couter tops, beautifful furniture and decorated very tastelfully. I would check closely the condo that you are renting because some were not as nicely done. We were in unit 426 and would definately stay there in the future Greeat Pub on the ground floor. I would rate high and highly recommend.

First time stay here but won't be the last. We are a family of 5 and stayed for 7 days from 12 January, 2012 in a 2BR apartment. On arrival we were greeted by Andrew Purdy the front desk manager. Immediately seeing our children were all adult age offered us a room with a bedding configutaion which was better and allowed each child to have their own bed. A good night's rest after a full day skiing is priceless.

The arrival experience could not be smoother. They come out to greet you, take care of all your luggage (a lot since we came from Australia), check in takes barely 2-3 minutes, give you your keys, explain the facilities of the property and show you to your room. In your room is a personalised letter and a welcome bag containing some locally made biscuits - classy touch.

The staff here led by Andrew are aways warm and friendly and their local knowledge is second to none. If you want to dine out always ask Andrew or the concierge Ashley rather than relying on the local dining out magazines. The places they recommended to us saved us money and were all superb.

Location wise the Mountain Haus is hard to beat. Buses just opposite, the tranportation centre again opposite but up some stairs and skiing out the side door and a short walk to the Vista Bahn Lift. You are in the heart of Vail village so shops and eateries abound.

After a days skiing try out the fantastic gourmet cookies at reception! I don't like American coffee but they have this fancy espresso machine - never even had to look for a coffee shop. Breakfast was also free which was a welcome surprise as were video rentals. Wifi is free and its fast.

Rooms are spacious with a gas fireplace, 2 ensuite bathrooms, full sized dining table and full sized kitchen with quality appliances. We only cooked in once but everything was there. Our room had beautiful views to the ski slopes.

No laundry in your room but this is a good thing. They have an excellent guest laundy with full sized machines and the biggest dryers I have ever seen!!! All soap etc provided free and no coins are needed to operate them. And they service this room throughout the day so it is always tidy.

The spa is great to soak your aching muscles after a days skiing, we even tried out the outdoor spa whilst it was snowing! Now that was an experience. There is also a comprehensive gym.

One thing you will notice about this place is the great attention to detail, all the common areas are regularly serviced throughout the day.

All in all a really top notch property with exemplarary service throughout our stay!!! A great place to stay in Vail.

Just returned from my second stay at the Mountain Haus - and once again I am a very satisfied customer. The location couldn't be better (adjacent to the Covered Bridge at the mouth of Vail village), and the amenities like FREE wifi and free HOT breakfast are excellent additions. The rooms are spacious, include balconies and fireplaces, and are well situated for dining in (refrigerator, microwave, etc) or venturing out. This is a very well-run hotel and one that I would recommend to friends and family alike - a must-see!