We were in Steamboat for a baseball tourament and we had the best time at this property. Our condo was beautiful and well taken care of. We were traveling with one soon to be teenager and three little ones and there was plenty of room and space for everyone. Thre grounds very well taken care of. The only down side was the availablity of the office staff.

Nice place to stay, spacious condos, but the front desk staff was rude and very unhelpful.

After looking at several properties in Steamboat, I decided to book at The Rockies because of it's price, location to the slopes and the convenience of booking online (some other properties required me to call back on a weekday). The exterior of the buildings has been recently renovated and looks fairly new. Our one bedroom unit (they're all individually owned and decorated) was outdated in decorating, but was clean and well maintained. The convenience of having a kitchen, separate bedroom and fireplace outweighed any modern decorating that a hotel would have (probably for more money). We were a little disappointed after arriving to discover that the property wasn't quite as slope side as advertised, but the convenience of having the city bus less than 20 steps from our front door made up for that. It is fairly close to the slopes, but the slopes are not easily accessible in the winter with several feet of snow on the ground. I look forward to returning to Steamboat for the unbelievable skiing we had (20" of fresh powder) and would stay at The Rockies again.

My partner and I booked this condo through the Steamboat Springs reservation site for the NASTAR National Championships in March. The unit was clean and decent enough upon arrival, though the decor was a bit dated (think '70s shag), but on our second night, we returned from a day of skiing to find the bathtub filled with what looked like sewage. We promptly called the front desk, and in a little while a maintenance person was dispatched. He told us that this often happens with ground-floor units, because when everyone returns from a day of skiing and begins showering, the system simply can't handle it. He snaked it out, and told us it would probably be OK. The very next day, the same thing happened, only this time stuff was bubbling up through the kitchen sink as well. Another maintenance person was sent, only this time it took a little while longer, and we missed an important NASTAR event while waiting. When he finally arrived, he said that perhaps we could be switched to another unit if one was available. Naturally, we were told another unit wasn't available.

We rode out the rest of the week without incident, though by now we were holding our breath every time we returned from a day of skiing, wondering what we would find inside. The front-office manager sympathized, but told us that we would have to direct our complaint to the vice president of the company. We wrote a letter shortly after our return home, and never heard anything. We made a couple of follow-up phone calls, which went unreturned. It's not like we were looking for a reimbursement. A simple apology would have been nice.

So, in summary, while the Rockies is a great location, and some units are reportedly very nice (it varies, greatly, we found out, depending upon the owner), we couldn't really recommend staying here, because of the uncertainty of the experience, and the management's lack of responsiveness to our troubles. Were we to return to Steamboat Springs, we would definitely stay elsewhere. If you decide to stay here, for whatever reason, do yourself a favor and insist that you do not want a ground-floor unit.