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Quality Inn & Suites – reviews, photos

2.0 of 5
1055 Walton Creek Road, Steamboat Springs, CO 80487 (Formerly Comfort Inn Steamboat Springs)
Hotel amenities
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    10
    13
    5
    3
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Date Rating
Laramie, WY
1 review
“The staff is totally uninterested in helping or assiting with questions”
1 of 5 stars Reviewed 25 February 2011

I visited this Comfort Inn in an attempt to book /block rooms for a Summer, July2011 wedding. The first clerk said she didn't have enough experience to do this but thought the rooms wourl be about $130, however maybe less with my Choice privileges card. I was told to call Jessica at the Front dest from 3-11. I did call her but a man answered and said that Jessica had absolutely nothing to do with this and I would have to call Glory the account manager who is only there on week ends. On the week end I called and she was not willilng to help or book a block. She said --the flat rate is $160. She waas curt and rude. She said she could not help me with my Choice Privileges rate--"call them" I did and they said they were unable to book for that hotel. Well, the personel at the Holiday, the Sheriton, and the Ptarmigon were very helpful and bent over backewords to accomodate me. Their rates were around $120 and they were willing to accomodate groups. The Comfort Inn there is far inferior to the quality of those just named not to mention that they are unwilling to do anything to promote business. Pat Campbell Laramie Wyoming

Stayed February 2011, travelled as a couple
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Wheatland, Wyoming
1 review
“Wouldn't stay here again!”
1 of 5 stars Reviewed 1 June 2010

This was one of the worst hotels I have ever stayed at. When we checked in to our room there was no power what so ever in our room. The desk clerk said they had been remodeling and was quick to work on the problem. You would think that when they cleaned the room the maids would have notice no electricity, but wait I don't think they bothered to clean the room. The floors had not been cleaned, the toilet had mildew on it, and the room smelled terrible. We had to leave the window open our whole stay and the smell never left the room. When we finally did get power on we headed to the indoor pool, the whole reason we booked this hotel, with my 2 year old. It was freezing and my daughter wanted no part it so we tried the hot tub which was so hot I could not even leave my feet in it. The breakfast was fine but all in all this hotel was a dump. If your visiting Steamboat Springs with small children, skip the indoor pool and this hotel and go to the Old Town Hot Springs, my daughter loved it.

  • Stayed May 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Reviewer
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Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“OK for Price but Older Property”
3 of 5 stars Reviewed 26 April 2010

Not a suites, just a "comfort inn". Bathroom and hallways have ceiling tiles, another indicator its an older property. If you need to save a bit its ok to stay here but it is an aging property.

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Colorado
1 review
“The title "Comfort Inn" describes it all.!!!!”
5 of 5 stars Reviewed 25 October 2009

We booked the Comfort inn over the Internet not really sure what to expect, but hoping for the best. Upon arrival the gentleman greeted us at the desk and was very cutomer service orientated and had received our resevations. When taking our suitecases to our room we were pleasantly surprised by the suite, we had booked. With a family the size that we have it is usually tight and we are running into each other, so not only was it very spacious but exstremely clean. I cant express the excitment my Teenage daughter's showed with free wi-fi and the boys with the indoor pool and hot tube as well as, a well stocked Contential breakfast. So as you can see i cant say enough positive about our stay. With a family of 6 we cant say this about alot of the hotels that we have stayed in. I would highly recommend this hotel if you are in the Steamboat Springs area and thanks to the staff for a warm and comfortable weekend.

  • Stayed October 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alberta
Senior Contributor
45 reviews 45 reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
“Horrible Smell”
1 of 5 stars Reviewed 7 October 2009

I understand that people travel with pets and I'm okay with that. I also recognize there are pet friendly hotels. However, if a hotel is going to allow pets, do NOT put people without pets in a room that has been filled with dogs. The room I was assigned stank to high heaven. I opened a window hoping that would help. Well, by the time I brought my second batch of luggage in, I knew I couldn't stay in this room. Obviously a dog had urinated somewhere, recently, in the room and it had not been cleaned. (Can that smell even be cleaned?) So although I don't usually complain (I'm Canadian!), I advised the desk clerk of the odor. He was very rude and abrupt and acted like I was being too picky by asking to be moved. He did give me a new room (which was very nice), but his attitude soured the whole experience.
I also did not like the non-locking back door. Not terribly secure.
Overall disappointing for a Comfort Inn.

  • Stayed October 2009, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Quality Inn & Suites

  • Comfort Inn Steamboat Springs
  • Steamboat Springs Comfort Inn
Address: 1055 Walton Creek Road, Steamboat Springs, CO 80487 (Formerly Comfort Inn Steamboat Springs)
Price range (per night):* INR4,705 - 7,897

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