We were there on a family vacation. The reason we chose this hotel was because it was within walking distance to the hot springs. Well, when we arrived the rooms were an odd configuration. My daughter did love this because she had her own bed and nook. Neither our bathroom nor my parents bathroom had any cabinet top space. Our drain did not drain so the next person had to wait about 20 minutes to take a shower. The shower curtain was filthy and even had a bougar on it. How GROSS it that. The breakfast, well at least it was free. And the worst part was I had to ask the staff to heat the pool. I mean really it was advertised as heated. I read one of the other reviews that said the pool was also cold. They were nice enough to heat it up, but my daughter had to wait until the next day to swim there. I ended up just taking her over to the hot spring pool which was great. Staff members were very nice and helpful.
- Great Western Colorado Hotel
